Teams | Collaboration | Customer Service | Project Management

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Boost Your Workforce Productivity With Web-Based Tracker

The way companies track and manage workforce productivity is changing. The change is more frequent for companies with teams working from home or in different places. The tools and methods used before to track productivity do not work well now. Most businesses are switching to web-based trackers for productivity monitoring. Many business leaders feel pressure from management to make teams more productive. A report says 71% of business leaders feel this pressure.

Mastering Overtime Management: Strategies, Best Practices, and FLSA Compliance

Currently, all US businesses must track the time of all non-exempt employees and keep those records for 2 years to comply with FLSA, thus avoiding unexpected and costly wage and hour lawsuits. In terms of the FLSA, these are some of the most important things every employer and employee should know about complying with the DOL’s FLSA timekeeping.

3 Ways to Set Up Real-time Analytics for your Business

If you work in a fast-paced business, it’s not hard to see why real-time analytics might be valuable. Being able to analyze live (or near-live) data can help you and your team react faster, and make more informed decisions in the moment. Setting up analytics and reporting systems always has the potential to cause a headache – this is especially true when it comes to working with real-time data.

How AI is redefining outsourcing for modern businesses

Outsourcing has been an important part of many big businesses’ plans since the 1990s. Many businesses have moved operations to places like Brazil, the Philippines, and India in the past to save money on labor costs. These countries now have inexpensive call centers and IT services. Because of this setup, which was made possible by fast data networks, work could be done almost as quickly as if it were done in person, but for a lot less money.

New in Basecamp: Easier Edits

We're making Basecamp better! It's now easier to make quick edits. Before, editing titles or renaming tools in a Basecamp project took multiple steps, taking you to a different page, and then back again. We made it easier! Now, you can rename projects, tools, documents, messages and more without ever leaving the page. Simply click and make your changes.

Managing Incidents in Jira | The Developer's Edge | Atlassian

Explore how developers can manage incidents in Jira Software using the new incidents tab. The incidents tab pulls relevant incidents from Jira Service Management and other third-party tools, into Jira Software so developers can focus on incidents impacting software components they’re responsible for in the same tool where their development backlog lives. For more about Incidents in Jira check out these articles.

Write better AI prompts: A 4-sentence framework

For non-developers, AI can seem like a black box. The concept of AI prompting sends a chill down our spines, especially when we’re bombarded with complicated examples and techniques. Multi-agent prompting? Prompt chaining? ReAct prompting? Sounds too much like the CompSci 101 course we failed in college. But according to Ethan DeWaal, Asana’s AI Program Manager, AI prompting doesn’t have to be complicated.

How Workforce Analytics Reduces Bias in Performance Reviews

Explore how incorporating workforce analytics into performance reviews reduces bias and ensures transparency. Learn how Insightful's remote employee productivity management tools empower managers with real-time data, boosting productivity and engagement across remote and in-office teams.

What is a citizen service platform? 6 best tools in 2024

At their core, government agencies function to deliver effective public services to the citizens. Its services and programs help people meet basic needs, respond to crises, address health and public safety concerns, and grow economically. The quality of these services plays a crucial role in shaping public trust. Whether it is about paying taxes or renewing a license, citizens expect transparent pathways, responsive services, and easily accessible citizen service platforms.

8 types of IT projects and their business impact

If IT is the lifeblood of your business — and it is — then IT projects play a vital role in keeping your organization healthy and thriving. These projects can range from small localized projects (first aid) to systemwide enhancements (blood transfusions) to complete digital transformations (something akin to a heart and brain transplant all in one!). IT projects can be proactive or reactive, small or large, quick or years-long.