Teams | Collaboration | Customer Service | Project Management

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Azure DevOps Integration: Add a Help Desk to Your Software Development Tool

Azure DevOps enables teams to work efficiently together in software development. When combined with InvGate Service Desk, these collaboration capabilities go one step further. The InvGate Service Desk and Azure DevOps integration allows you to link your Azure DevOps Work Items – used to track features, requirements, code bugs, and project development issues – to InvGate Service Desk requests. Once it's set up, authorized users will be able to see the following information in the service desk request.

Do Higher Wages Increase Productivity?

As employers strive to achieve high employee productivity, one strategy that often comes into play is wage increases. Wages affect employee productivity in several ways, but the most significant impact may be on worker motivation and satisfaction. Raising wages will likely make employees happy because they will see an increase in their take-home pay. They will also be more committed to their work because they will feel they are getting paid fairly for their efforts.

4 reasons you need a Slack alternative

As a popular business messaging solution, Slack is well-suited for general collaboration, particularly among smaller teams. Though the platform does offer several advantages — it’s user-friendly, it supports team collaboration, and organizations don’t have to manage the software or infrastructure themselves — there are certain areas where this SaaS solution falls short. Chief among them? Built for general business collaboration, Slack struggles to support mission-critical work.

Localizing Your Digital Footprint: The Intersection Between Messaging Apps and Market Penetration

Did you know that 97% of people learn more about a local company online than they do by simply strolling around the neighborhood? So, if you want to connect with your customers, you need to find a way to cut through the digital noise and catch their attention. The good news is that you have one powerful advantage - your geographical location. You are physically closer to your possible customers, and you can use localization to bring them over the threshold.

How Businesses Can Leverage AI to Automate Their Workflows

In today's rapidly evolving business landscape, the integration of artificial intelligence (AI) has become increasingly prevalent, offering a multitude of opportunities for workflow automation. Let's delve into ten specific ways in which businesses can harness AI to streamline their operations effectively.

Nike CEO claims remote work hindered Nike's bold innovations

Approaches to innovation and teamwork are undergoing significant changes at Nike, with CEO John Donahoe at the helm of these efforts. The company is strategically altering how it fosters innovation and manages its personnel to better adapt to the evolving work landscape. This thorough analysis explores Nike’s strategic realignment and its potential impacts on future work trends, highlighting the influence of remote work environments on innovation.

How to Prioritize Your OKRs

As a product professional, you know the dilemma well: You always have more ideas for your product than you have the resources, budget, or time to execute on those ideas. The same challenge, unfortunately, holds true for the broader business objectives you have in mind for your product – the marketing goals, sales goals, media goals, etc. No product team ever has enough resources to simultaneously achieve every business objective it thinks up.

The Impact of Unified Communications in Modern Project Management

Unified Communications (UC) is revolutionizing how projects are managed in our ever-globalizing world. Can you imagine how hard it can be to coordinate a project team spread across various time zones? Traditional communication methods could bog things down, and create snarls that no project manager ever wants to deal with. This is where UC comes in — transforming what could be a chaotic mess into a finely-tuned interactions that are effective.