Teams | Collaboration | Customer Service | Project Management

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Next in EX: Investing in 'AI for good' (ebook excerpt)

This is the first part of a series about the future of employee experience (EX). For the full picture, get your free copy of Next in EX: Trends shaping employee experience. There’s a lot of hype, fear and skepticism surrounding artificial intelligence (AI) and its impact on work. AI technology itself is not inherently good or bad; it’s about how organizations and individuals choose to use it. When used responsibly and ethically in organizations, AI has the power to transform EX.

How to: Optimize your Zendesk in 2024 | Customer success resources

✅ This video will serve as an introduction to our series on optimizing your Zendesk, give you the ultimate optimization checklist, and help point you in the right direction! ⏳ Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

How to: Avoid common Zendesk mistakes in 2024 | Customer success resources

✅ This video discusses some of the common mistakes Zendesk users make when it comes to routine maintenance and how to repair them. ⏳ Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Top 10 Productivity Tips for Night Shift Work in 2024

When it comes to day shifts, you know how to manage work-life balance productivity and health. However, the night shift is a completely different story. Consider it like day starting, when the moon shows up. A hectic job which is associated with many risks. That’s why you need productivity tips. And, if you are looking for some great tips, then you are in luck as we have got a lot of them for you in the Top 10 Productivity Tips for Night Shift Work in 2024.

New & noteworthy Miroverse templates: March 2024

For some, March is known for its madness — for the Miroverse community, March has been a month full of innovation and creativity. Featuring everything from productivity powerhouses to mood-boosting marvels, this roundup is your ticket to exploring the best templates of the month. Let’s show these creators some love for their brilliant contributions to Miroverse in March! 💛

How to Create KPI's for Your Team

A key performance indicator is a metric that you use to track and measure the progress of your team or business. It is important to create KPIs relevant to your specific business and track them regularly to make data-driven decisions about where your business should be heading. This blog post will discuss how to create effective KPIs and use them for maximum growth potential!

Are You Missing These Key Elements of Optimal Resource Management?

Discover effective resource management strategies to enhance productivity without risking burnout or compromising quality. Explore these data-driven techniques and practical tips on how to work smarter and achieve a greater output.