Teams | Collaboration | Customer Service | Project Management

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Remote Work vs Office Productivity-Which is More Productive?

Is remote work the way forward, improving employee happiness and productivity, or just a passing trend that is undermining teamwork and business efficiency? Since the rise of home-working during the COVID-19 pandemic there’s been an ongoing dilemma of when, or if, employees should return to the office. As businesses transitioned to remote work setups, workers have come to appreciate the benefits of working from home.

Protecting Your Online Store: Important eCommerce Security and Privacy Measures for 2024

Online stores have become the latest buzzword, especially after the COVID-19 pandemic. Today, we see many online stores across the web, which has led to an alarming rate of cyber-attacks. According to a recent report, most of the grievances received in 2022 were personal data breaches, phishing, and non-payment/non-delivery. This statistic shows the importance of eCommerce security and privacy in modern-day businesses. Hence, it becomes crucial for modern-day entrepreneurs to protect their online stores.

New & noteworthy Miroverse templates: March 2024

For some, March is known for its madness — for the Miroverse community, March has been a month full of innovation and creativity. Featuring everything from productivity powerhouses to mood-boosting marvels, this roundup is your ticket to exploring the best templates of the month. Let’s show these creators some love for their brilliant contributions to Miroverse in March! 💛

How to Create KPI's for Your Team

A key performance indicator is a metric that you use to track and measure the progress of your team or business. It is important to create KPIs relevant to your specific business and track them regularly to make data-driven decisions about where your business should be heading. This blog post will discuss how to create effective KPIs and use them for maximum growth potential!

Jira Integration: Add a Help Desk to Project Management And Software Development

If your organization already uses Jira for software development or project tracking but lacks a service desk, then this is perfect for having the best of both worlds. The InvGate Service Desk and Jira integration allows you to add a help desk to your Project Management and software development tools in just a few clicks. As a result, you'll be able to link any Jira issue to a service desk request, allowing quick access to detailed and real-time information on the Jira issue directly from InvGate Service Desk – avoiding having to go back and forth between solutions.

How to get innovation done: A roadmap for leaders

In today’s rapidly evolving business landscape, the imperative for innovation has never been more clear. Leaders across industries understand that the key to relevance and sustainability lies in continuous adaptation and evolution. In fact, Miro’s global innovation survey reveals that nearly all enterprise leaders believe a company will become extinct if it fails to innovate — so the clock is ticking.

The 9 Best Employee Monitoring Software for Macs

As remote and hybrid workforces become more common, companies have felt a greater need to connect with employees. Employee monitoring has gained popularity in recent years as a way to help companies keep their in-person and remote workers aligned and working towards common goals. It can also be a good tool to manage employee schedules, increase productivity, and motivate high performers—not to mention the myriad data and security benefits.

Strengthen Your BPO Security - Gain control over emerging threats

Managing compliance for your data-critical BPO operations is tricky, and evolving workplaces – where teams are distributed across locations, including office, remote, and hybrid – are adding to the challenge. Find out how AI-powered advanced security and compliance solutions from the wAnywhere employee monitoring system can help you ensure Clean Desk Policy and data privacy at work for safe and efficient BPO processes.