Teams | Collaboration | Customer Service | Project Management

%term

Time Management Tools Guide: Master Your Time In 2024

Time management in the modern work environment is essential to better productivity and success. In the current digital era, using time management tools makes it easier, simpler, and user friendly. In this blog, we will learn about the best time management applications and techniques. Here, you will know how to Master Your Time in 2024: The Ultimate Guide to Time Management Tools and Techniques.

How to use AI to personalize and target internal communications - and why it matters

Information overload is real. Employees are bombarded with emails, texts, instant messages, notifications and more — causing stress, hindering productivity, and increasing the likelihood of important messages getting lost in the clutter. So, how do you cut through the noise as an internal communicator? Personalization and targeting.

Employee Monitoring Software

In today's rapidly evolving professional landscape, the utilization of employee monitoring software has become increasingly prevalent. This technological trend, often dubbed as "Keeping Tabs," is reshaping the dynamics of modern workplaces. While proponents argue its efficacy in enhancing productivity and security, critics raise concerns about privacy infringement and its impact on employee morale. Let's delve into this contentious topic to uncover its nuances.

How to Monitor Employee Internet Usage

With employees using company devices and networks at home and in the office, unchecked internet use increases security risks, impacts productivity, and compromises company resources. As an employer, you must protect your business and be ethical when monitoring employee internet usage. Importantly, monitoring without consent or transparency is problematic, so how can you improve workforce productivity and security while respecting privacy?

How to Monitor Employees Working from Home

The shift toward remote work has reshaped how organizations approach productivity and security in a swiftly evolving digital workplace. As businesses of all sizes, industries, and geographies navigate this new work terrain, effectively tracking work-from-home employee activity—particularly employee productivity metrics—reshaped how organizations approach productivity and security has become paramount.

7 Steps To Create An Employee Attendance Improvement Plan

Having an employee attendance plan is really important for companies to run smoothly. A good plan to improve attendance is key to dealing with absenteeism problems early. Looking for an action plan? Click here to jump directly to our “7-step process” to develop a solid employee attendance improvement plan! 💪 When expectations and consequences for attendance are clear, employees understand why being present and on time matters.

Maximizing ROI and Cultivating Customer Service Excellence

If you’re in the customer support world, then you know that achieving excellence in the space requires more than addressing customers’ immediate needs. You must first redefine what customer service means entirely. It's here that TeamSupport Software shines, revolutionizing customer support management. Moreover, it supports your business in maximizing Return on Investment (ROI) and transforming overall business results.

How to Find Out if an Employee Is Moonlighting

Did you know that around 45% of working Americans have a side hustle (a secondary job) that they work alongside their current job? With costs rising and many feeling underpaid, it’s become widespread for people to pursue dual employment. This practice of working two jobs concurrently is called “moonlighting.” While moonlighting can be a way for employees to earn extra income, it does pose potential risks for employers.