Teams | Collaboration | Customer Service | Project Management

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Can AI enhance both productivity and well-being?

Artificial intelligence (AI) presents itself as a promising position in a world where technological breakthroughs are transforming every part of our lives. However, it’s important to take a moment to reflect on the main goal of these advancements in the midst of the excitement surrounding higher productivity. Should AI not only increase our output but also improve our quality of life?

Maximizing ROI and Cultivating Customer Service Excellence

If you’re in the customer support world, then you know that achieving excellence in the space requires more than addressing customers’ immediate needs. You must first redefine what customer service means entirely. It's here that TeamSupport Software shines, revolutionizing customer support management. Moreover, it supports your business in maximizing Return on Investment (ROI) and transforming overall business results.

How to Monitor Employees Working from Home

The shift toward remote work has reshaped how organizations approach productivity and security in a swiftly evolving digital workplace. As businesses of all sizes, industries, and geographies navigate this new work terrain, effectively tracking work-from-home employee activity—particularly employee productivity metrics—reshaped how organizations approach productivity and security has become paramount.

Building an efficient design team structure: Key principles and strategies

One of the most important factors that will decide your success in the always-changing field of design is having an effective team structure. The structure of your design team can have a big impact on how creatively and productively you produce solutions, whether you are creating digital experiences, designing products, or creating brand identities.

Building blocks of success: Creating a finance team structure that works

Having an effectively managed finance department is one of the most important aspects of the intricate world of business management. The people who make up your finance team are crucial for compliance, strategy development, and preserving stable financial circumstances. Whether you work for a small business or a major organization, this is true. This article covers several subjects, including the need to provide your financial team with a sound structure.

Critical path method: How to use CPM for project management

The critical path method is a technique that allows you to identify tasks that are necessary for project completion. The critical path in project management is the longest sequence of activities that must be finished on time to complete the entire project. Below, we break down the steps of how you can find the critical path for your next project. Building out a project roadmap can help you visualize what needs to be done to reach your end goal. The critical path method helps you do exactly that.

How to Monitor Employee Internet Usage

With employees using company devices and networks at home and in the office, unchecked internet use increases security risks, impacts productivity, and compromises company resources. As an employer, you must protect your business and be ethical when monitoring employee internet usage. Importantly, monitoring without consent or transparency is problematic, so how can you improve workforce productivity and security while respecting privacy?

7 Steps To Create An Employee Attendance Improvement Plan

Having an employee attendance plan is really important for companies to run smoothly. A good plan to improve attendance is key to dealing with absenteeism problems early. Looking for an action plan? Click here to jump directly to our “7-step process” to develop a solid employee attendance improvement plan! 💪 When expectations and consequences for attendance are clear, employees understand why being present and on time matters.