Teams | Collaboration | Customer Service | Project Management

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How to Monitor Employees Working from Home

The shift toward remote work has reshaped how organizations approach productivity and security in a swiftly evolving digital workplace. As businesses of all sizes, industries, and geographies navigate this new work terrain, effectively tracking work-from-home employee activity—particularly employee productivity metrics—reshaped how organizations approach productivity and security has become paramount.

monday.com Dashboards | Multiple Data Sources & TV Display

monday.com users already have access to a fantastic dashboard tool within the product itself. However, if you want to create KPI dashboards that display monday.com data, but also real-time data from other sources such as Salesforce, Zendesk and Shopify, then you will need an additional dashboard solution. This is also the case if you want to create a TV dashboard that displays your monday.com KPIs.

Building blocks of success: Creating a finance team structure that works

Having an effectively managed finance department is one of the most important aspects of the intricate world of business management. The people who make up your finance team are crucial for compliance, strategy development, and preserving stable financial circumstances. Whether you work for a small business or a major organization, this is true. This article covers several subjects, including the need to provide your financial team with a sound structure.

How to set up monday.com reports and alerts in Slack

If your team uses both monday.com and Slack then it’s likely you’ve tried their native integration for managing activity between the two channels. But what about reporting on the overall performance of your team with data from monday.com? When working on goals that extend further than individual tasks it can be helpful to have a holistic view of monday.com activity in a report.

What's New: What we launched in March 2024

In case you missed it, a couple weeks ago we hosted this year’s first What’s New webinar. Check it out on demand to hear directly from our Product Marketing team who dove into new updates, feature glow-ups, and demos. Once you’re caught up, take a look at all the new releases from this past month that will help you build, iterate, and design faster with Miro. This includes new visual cues to comment bubbles that make it easier to have contextual conversations.

OneDesk - Invoicing for Prepaid Hours

Also called a block of hours or prepayment invoice. Learn how to invoice your clients for prepaid hours in OneDesk. OneDesk combines Help Desk, Project Management, and Professional Services software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Improve Productivity Through Employee Engagement and Monitoring | Workstatus

Improving productivity within your workforce is crucial for the success of your business. By enhancing employee engagement and implementing effective monitoring strategies, you can achieve significant gains in efficiency and output. Here's how Workstatus can help: Enhanced Employee Engagement: Workstatus provides tools and solutions designed to boost employee engagement. By embracing a positive work environment and encouraging open communication, employees are more motivated to perform at their best.

How to elevate your employee experience | Zendesk

Zendesk for Employee Experience is a modern employee service solution that leverages the latest #AI technology to streamline internal service operations, elevate efficiency and improve job satisfaction through innovative, user-friendly experiences. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

7 Call Center Innovative Ideas #callcenter #shortvideo #bpo #bpoindustry #callcentertips

Are you searching for ways to attract clients to your virtual call center? You’re certainly not alone. Many businesses are shifting to virtual call centers to tap into their numerous benefits. However, attracting clients can pose a challenge without strategically approaching it. When securing clients for your virtual call center, you can implement several proven strategies to kickstart your business and ensure its success with Call Center Innovative Ideas.