Teams | Collaboration | Customer Service | Project Management

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How Technology Enables Precise Communication and Coordination in the Defense Industry

In the high-stakes defense sector, where the margin for error is razor-thin, communication is everything. Imagine coordinating over 1.3 million active-duty personnel across the globe. That's the reality for the United States, home to one of the world's largest military forces. This sheer size underscores the need for seamless communication. It's about ensuring messages are sent, clear, received, and correctly understood, no matter the circumstances.

What's New: What we launched in March 2024

In case you missed it, a couple weeks ago we hosted this year’s first What’s New webinar. Check it out on demand to hear directly from our Product Marketing team who dove into new updates, feature glow-ups, and demos. Once you’re caught up, take a look at all the new releases from this past month that will help you build, iterate, and design faster with Miro. This includes new visual cues to comment bubbles that make it easier to have contextual conversations.

Stay on top of Basecamp projects with big picture views

It's often helpful to have a big picture view into how everything is going across your account. Maybe you oversee a team and need a better understanding into how those projects or going. Or perhaps you're in charge of several projects happening all at the same time and need to get a handle on all the moving pieces. In this video, we share several ways you can get insight into how Basecamp projects are doing overall.

Mastering Pay Per Call: Essential Tools & Strategies

Pay-per-call advertising is a type of media buying in which companies pay for incoming phone calls caused by certain marketing efforts. Pay-per-call lead generation is necessary for digital marketers who want to make more money. Whether or not you are already familiar with affiliate programs that pay daily, PPC affiliate marketing is something that you must be knowledgeable about. In this article, we will talk about the most famous and best pay-per-call companies you should know about.

How #AI can improve customer service #shorts

💡 Busy business owners know that maximizing efficiency in the digital age is key. That's why Sherrell Dorsey turns to #GenAI to keep things running smoothly, no matter where her work takes her. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

82 % of employees are experiencing burnout

In a time when employee well-being is frequently subordinated to productivity, office burnout has become a worldwide epidemic. This growing catastrophe is brought to light by Mercer, a premier HR consulting business, in their landmark 2024 Global Talent Trends research. The report contains startling numbers that highlight the pressing need to address this widespread problem.

Start approving your team's time in 4 easy steps

It’s time to say farewell to nasty billing surprises and hello to more financial control. Introducing Time Approvals, our latest feature that will ensure you get the final say over your team’s time for the ultimate in accurate client billing. Take comfort in knowing that there are guardrails in place to protect your time data and billing details. Follow these four steps to work through the entire process, from setup to approval.

Seamless Cloud Integration: Transform Your Business

For businesses to stay competitive and efficient, integrating in-house cloud services and applications has become essential. Cloud integration allows businesses to connect and centralize data, workflows, and processes, unlocking the organization’s true potential In this article, we will explore the benefits of cloud integration and how it can transform your business.

The roadmap to creating an effective product team structure

Every product firm must arrange its product teams to work successfully. This organizational structure affects how teams communicate and collaborate, which affects product quality and time to market. We will explore the importance and main components of a well-designed product team structure in this blog post. We will also present an example structure and text-based organization plan to show how these components interact.