If you’re a manager using Aircall to power your call center operation, you’ll be no stranger to data. Between Aircall’s own live view of the queue, call Analytics and Analytics+ , there are a whole host of ways to analyse the performance of your sales or support team natively in Aircall. But chances are Aircall data isn't the only data you might need to monitor day-to-day.

448 Keeping an eye on your employee performance is very important to gain insights into how well the task is being completed and how efficiently the team is working. This is where an employee performance tracking system comes into play. An employee performance tracking system can help you measure these outcomes easily and identify patterns in your team’s performance.

The search for greater labor efficiency never ends in the fast-paced commercial world of today. This goal is made possible by the ever-changing role of technology in the workplace, which presents previously unheard-of chances to boost output and optimize processes. The article looks at the complicated connection between technological progress and labor efficiency ratios. It uses questions, answers, and examples from real life to show how technology can change things.

As businesses continue to grow, they need to consider the importance of self-care. Self-care is a term that covers a wide range of activities that promote your health and well-being. These activities can include relaxation techniques, healthy eating habits, getting enough sleep, and taking time for yourself. We’ll discuss the importance of self-care and how it affects business success. We’ll also outline self-care benefits for businesses and discuss how companies can achieve these benefits.

For Jana Beiswenger, Head of Business Program Management at Asana, work intake is hugely cross-functional. Her team focuses on business transformation—in other words, making Asana a more effective organization. To do that she needs to align teams around the right strategic programs and ensure Asana has enough resources to achieve business-critical goals. “My role is about creating the right focus holistically so we can execute as a team.

And just like that, the future has arrived: artificial intelligence tickets are here. Undoubtedly, AI has transformed —as well as many areas of our lives— the landscape of Ticket Management, offering a series of benefits for organizations looking to streamline their IT support operations. This article will explore how AI-powered ticketing systems can enhance efficiency, improve issue resolution times, and elevate customer satisfaction.

How much time do emails take from your day? Whether you realize it or not, the answer is probably a lot. According to statistics, the average worker spends approximately 2.6 hours daily on email creation and management. That’s around 28% of each workday! Now, imagine if there was a way to drastically reduce this time. This is where email productivity apps come into play. With the right tools, you can enjoy faster, more efficient, and less stressful email management activities.

People often think the law industry doesn't like new technology. But, legal tech (technology made for law) has started to change this view in recent years. B2B tech products appeared to change lawyers' perceptions about productivity, streamlined processes, and client outcomes. How exactly is technology helping lawyers improve their work? Let's figure it out.