If you use Zendesk, you will likely have come across Zendesk's native reporting and analytics tool, Zendesk Explore. This allows you to create custom views of the metrics in your Zendesk account. But what if you want to create reports and dashboards that visualize data from multiple Zendesk accounts? Sadly, this is not possible in Zendesk Explore. Fortunately, it is possible to visualise data from several Zendesk instances in Geckoboard.

Spinning plates, herding cats, keeping multiple balls in the air: there’s no shortage of creative terms to describe just how challenging it is to keep complex projects with lots of different parts running smoothly. When you work in a fast-paced, constantly changing environment like an agency or professional services firm, it’s essential to keep those plates—err, projects—on track.

Keeping track of work hours is crucial for employees and employers alike. For employees, understanding how to calculate work hours accurately helps prove their worth, become eligible for bonuses and compensations, and foster trust and reliability. Employers, on the other hand, calculate work hours to process payroll and determine productivity. No matter which side of the table you’re on, calculating work hours accurately is a much-needed requirement for your workplace.

For agencies, professional services, consultancies, and any other client-based business, delivering great work is only half the job. The other half is working alongside your clients to provide exceptional experiences, stellar communication, and flexible collaboration. It’s a constant balancing act between ensuring client satisfaction and staying profitable. To help you walk that tightrope, you need client management software.

‍ Democracy is often described as "of the people, by the people, and for the people." But what happens when the people aren't at the table? Yes, we are referring to the lack of citizen engagement in a democracy. The active participation of individuals in government decision-making is the backbone of a healthy democracy. When citizens are involved in the process, they're more likely to trust the outcome.

Best practices for embracing transparency and prioritizing what’s right – without being a jerk about it.

This complete guide to the best consulting project management software covers everything you need to know before choosing the tool that’s right for you.

Today, every firm needs help with time management. Effective time management in organizations is challenging for all companies. Getting distracted by certain things interrupting you during your work and forgetting to stay on track to make your days more productive is a real struggle. Good time management is a crucial aspect of life and deserves to be treated most respectfully.

Adfinis, a recognised and internationally active open source provider, and Element, a leading service provider for secure and decentralised real-time communication solutions, are entering into a partnership. With this partnership, Adfinis is expanding its portfolio with an exciting solution that will enable it to offer an even more comprehensive range of products in the market for digitally sovereign platforms.