Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

What is a contingency plan? A guide to contingency planning

A business contingency plan is a backup strategy for your team or organization. It lays out how you’ll respond if unforeseen events knock your plans off track—like how you’ll pivot if you lose a key client, or what you’ll do if your software service goes down for more than three hours. Get step-by-step instructions to create an effective contingency plan, so if the unexpected happens, your team can spring into action and get things back on track.

The future of business resilience: 8 trends shaping 2025 and beyond

‍ From supply chain issues and cyberattacks to climate change and economic instability, businesses are frequently forced to deal with a volatile and unpredictable world. As a case in point, IMF notes that the size of extreme losses from cyber incidents has more than quadrupled since 2017, reaching $2.5 billion. Without a solid business resilience framework, organizations risk operational breakdowns, financial losses, and reputational damage when the next crisis strikes.

How we beat alert fatigue with AI

In October, Asana announced AI Studio, and it’s been a game-changer for how our security team manages work. By reducing busywork and freeing us to focus on high-priority tasks, AI Studio has literally changed how our team operates—empowering us to take on more impactful, strategic projects in place of time-consuming, low-impact work. Here’s how our security team uses AI Studio internally.

10 Best Chat Apps to Keep Your Workplace Connected and Collaborative

Communication is essential to keeping everyone going in a fast-paced work environment, fostering teamwork and productivity. Chat apps have changed the arena of communication in the workplace by enabling real-time messages, file sharing, video conferencing, and task management. Free, free-to-paid, and fully premium solutions are available to suit every team's requirements. Here is a closer look at the 10 best chat apps for keeping your workplace connected and collaborative.

How can I help you get started?

A year ago, I figured out a better way to manage new contributors who are failing to follow the guidelines for the Zulip open-source community, and enjoy it more. Zulip is an open-source team chat application designed for seamless remote and hybrid work, with conversations organized by topic. It has a vibrant contributor community, and new folks join all the time, especially in the months leading up to applications for the Google Summer of Code and Outreachy mentorship programs.

Best School Communication Apps for Teachers and Parents

Every day at school is full of moments that could go so differently because of how that communication gets played out. Perhaps a parent forgets that the school event is tonight and scrambles for details at the last second. Wouldn’t it be nice if they received a timely reminder right on their phone? Or maybe a teacher sends an important homework update, but half the class never sees it because it’s buried in a group chat.

Company Communication Apps to Streamline Workflows

You know that feeling when you are about to get to work on some project, but can’t seem to find the latest update on it? Someone mentioned it in a meeting; another dropped a note in the group chat, and there’s probably an e-mail about it somewhere-if only you could remember the subject line. The result? Time wasted, frustration rising, and teamwork feeling like anything but seamless. That is where employee communication apps come in, saving the day.