Teams | Collaboration | Customer Service | Project Management

For centuries, the story of workplace technology has been one of efficiency and automation at the expense of human experience. Machines took over repetitive tasks, data was centralized and analyzed at unprecedented speeds, and collaboration moved to the cloud. But for all these advances, something was lost along the way: the humanity of work.

The recent cyber attacks targeting WhatsApp accounts of government officials worldwide highlight the dangers of using consumer-grade communication tools for sensitive roles. These breaches reveal critical vulnerabilities that cybercriminals are taking advantage of more frequently. It's time for government entities to rethink their communication protocols and prioritize security.

A project calendar gives you a bird’s-eye view of the overall project schedule so you can see when different project tasks are due. With a solid project planning calendar in place, you’ll stay informed and know exactly what you are doing today, next week, and beyond. Learn the different types of project calendars and how to create your own.

Workforce management (WFM) is a set of techniques used to improve internal processes, drive efficiency, and create a more enjoyable place to work. If your team productivity needs a boost, WFM may be your solution. Looking to improve team productivity and overall performance? Workforce management can streamline your team’s workflow and operational costs. That leads to enhanced efficiency, better employee engagement, and higher team morale.

If hiring freezes are on your mind, you’re not alone. Although hiring freezes can help protect your company and existing employees against financial uncertainty, they can also cause anxiety. If your company announced a hiring freeze (or if current market conditions are causing workplace stress), it’s important to lead with empathy and find ways to support your team as you navigate uncertain waters together.

Teamwork is when a group of individuals work together toward a collective goal in an efficient manner. Read on to learn the 11 top benefits of teamwork in the workplace and examples for each. Teamwork is one of the most important tools when it comes to organizational efficiency. Though we can all agree that teamwork is important, not everyone realizes just how impactful it is in the workplace.

In the world of business, collaboration has become a buzzword. However, more collaboration doesn't necessarily equate to better collaboration. In fact, workers today collaborate 50% more than they did just 12 years ago, leading to a phenomenon known as collaborative overload.

Yale Lecturer Peter Boyd on how to use the “4 Ps” at the core of his Connected Leadership framework to find your purpose and meet your full potential.

Every workday, millions of employees face a common frustration: The digital tools designed to make work easier often make it harder. From factory floor operators checking multiple screens for production data to office workers juggling dozens of applications and tabs, the workplace has become fragmented by disconnected technology.

As the Department of Defense pushes for greater adoption of CJADC2 initiatives across all branches of the military, Army-led Project Convergence aims to reach its modernization objectives and ensure future warfighting readiness with the help of secure collaboration tools. Though new weapons and defensive systems often get the most press, collaboration tools are essential for communicating in the field, saving lives, coordinating with allies, and conducting operations.