Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

rocket.chat

10 steps to build an IT emergency response plan

Dec 4, 2024 By Rocket.Chat Content Team In Rocket.Chat
‍ Cyberattacks are often not a matter of if, but when. Is your organization's emergency response plan strong enough to withstand the impact? The State of Ransomware 2024 report by Sophos revealed that 59% of global organizations were targets of ransomware in 2023. 70% of those attacks were linked to encrypted messaging apps. Another study shows that small to medium enterprises (SMEs) pay between $137 to $427 per minute in the event of an IT downtime.
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Simpplr

7 key capabilities when evaluating intranet solutions

Dec 4, 2024 By Heather Ebert In Simpplr
As the workforce shifts toward more dynamic and distributed models, the importance of a high-performing intranet has increased. Today’s employees need more than a digital bulletin board — they expect an intranet that actively supports their productivity, engagement and connection to the organization. The benefits of carefully evaluating intranet solutions are immeasurable.
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Introducing new tools for secure, verified, and centralized citizen & customer support

Dec 4, 2024 By Rocket.Chat In Rocket.Chat
Workspaces that extend beyond internal team collaboration and utilize Rocket.Chat to engage with citizens, customers, or patients will experience a structural yet seamless shift going forward. We’re excited to introduce a suite of powerful new features designed to elevate secure and confidential cross-channel communication between organizations and customers or citizens. Single Contact ID: docs.rocket.chat/docs/single-contact-identity VerifyChat App: docs.rocket.chat/docs/verify-chat-app Omnichannel Contact Center: docs.rocket.chat/docs/omnichannel-contact-center.
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Simpplr

Navigating a downturn: How an effective intranet can help you lead through uncertainty

Dec 4, 2024 By Robert Strohmeyer In Simpplr
Economic challenges test organizations and the people who make their mission possible. Budget cuts, layoffs and financial instability weigh heavily on employees, leaving them stressed, distracted and less productive. The key to managing tough times is to build trust through timely updates and transparent communication.
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troop messenger

Adapting Employee Learning Programs for Virtual Work Environments

Dec 4, 2024 By Archana Dasa In Troop Messenger
As workplaces evolve into remote and hybrid models, organizations must adapt their employee learning programs for virtual environments. Just as students rely on speedypaper review of paper writing services for assistance, companies can look to resources and feedback provided by online learning platforms to ensure they provide the most engaging virtual training programs possible.
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m-files

Transforming Business with M-Files and Microsoft 365: A New Era of AI-Driven Productivity

Dec 4, 2024 By M-Files In M-Files
What if your business could harness the power of artificial intelligence to revolutionize the way you manage information and collaborate? In today's fast-paced digital world, the integration of M-Files and Microsoft 365 is doing just that, offering a seamless blend of document management and productivity tools that are enhanced by AI.
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troop messenger

6 Reasons Why Google Chat is the Best Messaging App for Businesses

Dec 3, 2024 By Archana Dasa In Troop Messenger
In recent years, business communication has changed a lot. Tools like Google Chat have become essential for improving teamwork and productivity. Google Chat is designed for businesses and offers features that make communication easier. It allows team members to message each other instantly, creating a collaborative environment that is vital in today’s fast-paced business world. According to Google Workspace, Google Chat helps teams communicate in real-time, making collaboration efficient.
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