Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Matrix-based ZaPuK confirmed as a core component within Germany's Deutschland-Stack

On 17 June Germany’s federal government and 16 Länder (states), led by The IT Planning Council, confirmed that ZaPuK will be a cornerstone of Germany’s Deutschland-Stack. The Deutschland-Stack (D-Stack) is Germany’s national sovereign technology platform designed to serve as a uniform, cross-governmental IT architecture.

Remote Work Trends 2026: Complete Report & Statistics

Hybrid work won. Not loudly, not with a press release, but the numbers settled it sometime in the last eighteen months. If you're trying to figure out where remote work actually stands in 2026, past the headlines about Amazon and JPMorgan dragging people back to desks, the data tells a more layered story than "remote is dying" or "remote is everything now." It's neither. It's something more specific, and a little messier, which is usually how real workplace shifts go.

How AI Automation is Rewriting the Rules of Team Productivity in 2026

Team messaging has come a long way from the basic chat apps of a decade ago. Back then, the goal was simple: get everyone on the same page quickly. In 2026, that baseline expectation feels almost quaint. Today's high-performing teams aren't just communicating—they're operating inside intelligent systems that anticipate needs, eliminate busywork, and turn raw conversation into measurable progress.

How Atlassian and Dropbox are driving effective AI transformation

Adopting AI technology without an effective strategy is costing the Fortune 500 an estimated $161 billion a year.* Enterprises are making big investments in this space but are struggling to realise the returns. We know the technology is designed to make businesses more efficient, but we’re still seeing the opposite because most businesses are treating AI as purely a technology transformation. That’s where they get stuck.

Intranet branding: how intentional design drives adoption and culture

Successful intranets display intentional design choices that reflect their organizational identity. The 2026 Simpplr Employee Experience Excellence Award winners illustrate how distinctive design, thoughtful naming, and unexpected features turn standard digital workplaces into memorable brand experiences.

Technology Challenges That Quietly Reduce Team Productivity

Nobody schedules a meeting to talk about the eleven seconds an app takes to load, or the four minutes someone spends digging through a cluttered desktop for a file they saved “somewhere obvious.” Those moments never make it into a retro or a performance review. They’re too small to complain about and too frequent to ignore. That’s why technology challenges that quietly reduce team productivity are so hard to catch.

Re-register Your Rocket.Chat Paid Plan

For Rocket.Chat premium plans. Registering Rocket.Chat workspaces with the Cloud portal is necessary to access various services. However, in cases like version update issues or database discrepancies, your workspace's registration may be lost. This video shows you how to register your workspace again if you encounter such issues.

Managing Omnichannel Queue in Rocket.Chat

Rocket.Chat provides queue management settings for incoming Omnichannel conversations. This helps you set the queue behavior, as well as the agent and visitor experience. In this video, you'll learn about the configuration options, including waiting times in queues, sorting chats based on specific parameters, and the number of chats an agent can handle at once. Keep in mind that chat assignment also depends on your workspace's Omnichannel routing type and the routing settings.

WhatsApp Cloud App Integration with Rocket.Chat

Rocket.Chat's Omnichannel apps enable you to connect with your citizens and customers through various channels, including WhatsApp. The WhatsApp Cloud app provides direct communication between Rocket.Chat and WhatsApp using the WhatsApp Cloud API without needing third-party services. In this video, you'll learn how to install and use the app in your workspace. Keep in mind that assignment of conversations to agents depends on your workspace's Omnichannel configuration and routing settings.