We’re absolutely ‘Deloitte-d’ to announce that Element was recognised not once, but twice(!) in the 2022 Deloitte UK Technology Fast 50! Element was ranked 3rd in Deloitte’s UK Technology Women in Leadership category, and came 22nd amongst the 50 fastest-growing technology companies in the UK. Rankings are based on percentage revenue growth over the last four years, and whether the company is led by a woman; or at least 50% of the founding team is female.

As we more deeply explore new ways of working we are talking with, listening to, and learning from our customers. And what we are learning from everyone we speak with — be it product designers, HR leaders, or consultants — is that you cannot overstate the importance of connection. Without creating clear pathways and deep integrations between teams and tools, we are holding ourselves back from reaching our true potential. So we, like you, are iterating.

The holiday season can be stressful for customers and businesses. We at Freshdesk understand the impact of this holiday rush, especially on your customer support team. That’s why we have put together some of the best holiday customer service strategies to prepare you for the holiday shopping window that lasts until the new year.

Creating an environment that encourages collaboration is key to a successful company culture, but it’s also important to have a good balance of power on your team. You don’t want one person to feel like they’re being treated unfairly by the rest of the staff—but if everyone feels like they’re equal stakeholders, you’ll find yourself with a cohesive team that works together seamlessly. The best way to achieve this is through dialogue.

Siloed systems are, by nature, isolated from other departments, resulting in mass miscommunication. Some of the issues that arise include: For example, if your marketing team can’t access your sales information, then they’re only getting part of the picture–and this incomplete data leads to lost time and money. And then, that same marketing team may formulate data differently than the sales team, and that’s where errors occur.

Live Chat Agent Software: Quality customer care plays a vital role in an organization’s overall growth and continuity. How you respond and resolve customer issues and concerns determines the long-term success of your business. Investing in quality tools such as live chat agent software is important. The software helps you solve many problems centrally, thus, enabling you to offer satisfaction to your customers.

We’re excited to announce the release of Zulip Server 6.0, containing hundreds of new features and bug fixes! Zulip is an open-source team chat application designed to help people collaborate to solve any challenge. With conversations organized by topic, Zulip is ideal for both live and asynchronous communication. Fortune 500 companies, leading open-source projects, and thousands of other organizations use Zulip every day.

If you’re looking for an efficient and user-friendly project management app, nTask is your best option. nTask is appreciated and used by businesses for its comprehensive features and its intuitive design. It’s easy to find the information you need, and the app is easy to use – even for beginners. Plus, nTask offers some great features that other project management apps like Asana or SmartSheet don’t, such as dashboards and integrations with other tools.

Specialized language can add precision to business communication – but remember that every interaction happens between two human beings.

Patient communication platforms are management systems that pull every bit of information about patients (including all previous communication) located in multiple channels in a single window. Clinics and other healthcare-related businesses use them to improve patient experience and increase operational efficiency. Today, patients want a different way of communicating with their healthcare providers.