Last month, we were busy making some not-so-small updates to presentations to make it even easier to present your work right from Miro. We’ve also been focused on making it faster to build diagrams and—drumroll please—allowing you to collapse mind map branches! And that’s just the start! To see all the newest features that will help make your day a little better in Miro, here is our roundup of releases from October.

Have you ever wondered about the importance of unified communications software for your organization? After the Covid-19 pandemic, more and more companies are accepting hybrid or remote approaches to working, fueling the need for secure and reliable unified communications software to increase team productivity. How teams interact with each other and communicate with customers has become more complex. This article outlines the best unified communications software for your organization.

When it comes to customer support, there’s no question that live chat software is king. Live support software allows you to communicate with your customers in real-time, which can be a huge help when they have questions or need assistance with a purchase. Plus, it can make them feel valued and appreciated, which is always good. With so many different live chat software options on the market, it can take time to decide which one is right for your business.

When Figma CEO Dylan Field gave his keynote at Config, the company’s annual design conference in April 2021, he took the opportunity to restate a core value. More than a year after Covid-19 sent millions into physical isolation, Field’s message carried new gravity: “Nothing great is made alone.” During his 22-minute presentation, he revealed that nine-year-old Figma was debuting a new product called FigJam. It felt particularly appropriate for the moment.

Customer relationship management (CRM) tools make it easy for brands to manage customer interactions and strengthen relationships. These tools help streamline communications and give you insight into your customers' needs. This way, you can develop strategies tailored to your customers’ needs. Besides, you may find many Salesforce Alternatives for CRM out there in the market that are affordable and fit your ecosystem.