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Collaboration

The latest News and Information on Collaboration, tools and related technologies.

Announcing Courier Automations: Application Logic for Notifications

We’re excited to announce a powerful new feature for the Courier platform: Courier Automations. Courier Automations is a toolset that includes both an API and a visual builder that allows anyone to easily configure logic for notification workflows. Need to send a reminder to class attendees 10 minutes before the class starts? Need to page an on-call engineer on multiple channels until they respond? These use cases and more can be achieved quickly and easily with Automations.

How Our Culture of High-Impact Openness at Mattermost Drives Results

As an open source organization, openness is part of our DNA here at Mattermost. But that openness is about more than just opening up our source code — it’s a core part of our culture and the way we do business. I’d like to share a bit more about why we’ve adopted this culture of high-impact openness and how we practice it every day across the various communication and collaboration channels that we use.

The unique reason Gen Z workers are made for this urgent moment

When you’re about as old as the iPhone, you’re going to have a unique relationship with technology. Generation Z has just that. They know that this intuitive understanding of the most powerful digital tools is an incredible force for good. Gen Z—the moniker for the group of people born between 1997 and the early 2010s—understands the creator economy innately, how to start businesses on a smartphone, and how to scale those early successes. And they are only getting started.

How to create a successful business innovation strategy

The phrase ‘business innovation’ is thrown around a lot. So much so that it’s become a bit of a buzzword. But there’s a reason it’s such a well-used term. Businesses need innovation to survive. It’s as simple as that. Without it, you risk falling behind in the marketplace and losing business to competitors. And if you don’t turn things around, you’ll eventually be out of business.

9 Strategies To Boost Employee Motivation In The Workplace

Employee motivation plays a significant role in a company’s success. Their commitment to being the best at what they do affects their team productivity and the business’s ability to grow and serve customers. A low level of employee motivation can negatively impact your business processes and ability to convert visitors to customers. Given its importance, how can business owners boost their employee’s motivation? Fortunately, there are a lot of proven ways to do so.

White label chat app: 4 advantages over custom-made chat apps

As customer-facing businesses grow, they are trying to find new ways to serve their customers. However, they want to keep their brand aligned across all communication channels. White label chat app helps them do exactly that. Compared to custom-developed chat apps, white-labeled ones can be implemented faster and require fewer resources. Read on to find out what are the advantages of white label chat over custom-made chat apps, and why organizations opt for white-labeled chat products.