Granular Bot Permissions | Slack Platform | Slack
With this introduction to Granular Bot Permissions on the Slack platform, you’ll learn how to request just the scopes your app needs, to streamline development and improve your app’s security!
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Collaboration
The latest News and Information on Collaboration, tools and related technologies.
Your Asana home page got a makeover!
Say hello to your new personal space in Asana. Kick-off your day or jump back in without missing a beat with the improved and fully customizable home page in Asana. Get a birds-eye view of your tasks to quickly prioritize work, take notes on the fly with the personal notepad, and more. Ah, there's no place like home.
5 Steps to Becoming an Agile Organisation
Moving towards Agile has become something of a trend in business today. It’s an attractive model; lean, but incredibly effective. No wonder more businesses want to adopt Agile. But for software companies, IT companies and development teams, it’s kind of been the only way to work. And many have learned, sometimes the hard way, that it’s not so much a transformation as it is a transition. It takes time. It takes dedication.
What strong teamwork looks like: 7 proven models
Use these classic team structures to inspire, troubleshoot, and build alignment.
Interoperability: Open APIs are a start, Open Standard is better
The EU’s next discussion on the Digital Markets Act (DMA) will take place soon and interoperability for online communications (messaging apps, collaboration tools and social media platforms) will be at the heart of it. Interoperability was one of the key features of the DMA when it was first advertised, as it’s completely aligned with the fundamental goals of the act.
Why Vision Helpdesk Is Ideal Live Help Chat Software
Efficient customer support plays a crucial role in your business’s overall growth and continuity. It starts with communicating with your customers using the right tools and platforms. With the increased technological trends today, you can easily reach out to your customers using live help chat software. This tool helps you stay connected with your customers and remain ahead of the game no matter the competition within your niche.
Introducing Rocket.Chat University: the learning hub for all-things open-source and Rocket.Chat
We’re firm believers in the power of open source. By being open, we’re able to share with the world - and sharing is one of Rocket.Chat’s core values. As a part of our open-source commitment and our mission to empower our community, Rocket.Chat is proud to launch our very own University program!
Transforming customer service at Intuit and Influx
How top companies are empowering agents and delighting customers with Slack as their digital HQ.
Traction on Demand helps Qumulo to craft faster, friendlier customer experiences
By using Slack integrations with Salesforce, Zendesk and MuleSoft APIs, Qumulo customer success teams save hundreds of hours per year.
The Future of Work: Miro's Vision for Hybrid Teams
Companies worldwide are carefully reopening their offices and embracing a hybrid model — with employees working some days in the office and some from home or elsewhere. For hybrid to be effective and inclusive, those companies need a clear POV and a detailed plan. Here’s ours, as discussed by our leaders. Watch Miro’s Head of Operations Grisha Pavlotsky and Head of Product Varun Parmar talk about the key considerations as we design the next phase of work and how our product strategy works to ensure that our hybrid experiences are inclusive and engaging.