Picture yourself sitting on a call with a client who is pulling out their hair, complaining about their team focusing on arbitrary work or processes that create zero customer value. Does this sound all too familiar? Sadly, you’re not alone. At Think Startup, we’ve seen a considerable uptick in leaders who are exasperated at how hard it is to get things done, facilitate team alignment, and ultimately focus on the right business activities to bring value to their customers.

Miro is a great tool for brainstorming and creative projects. Endless whiteboard and a set of tools allow you to generate ideas for thousands of different projects – from travelling to engineering. In this post we collected popular creative techniques you can easily use in Miro, and prepared some tips&tricks for you.

We are surrounded by technology all the time, and for most of us - it’s a big distraction from our work. But technology doesn’t have to be a distraction. It’s actually quite the opposite, technology can act as a booster for your productivity. In independent research by Ultimate Software, 92% of employees say that technology helps them work better. As a matter of fact, digital workplace relies on multiple technologies.

Healthcare communication has changed immensely. What used to refer to doctor-patient communication now includes much more. The new ways of communication in our daily lives are also changing the way patients communicate with their healthcare and insurance providers. In 2022, we expect the existing healthcare communication trends to intensify. One of the major healthcare trends is live and in-app chat messaging: download our eBook to find out how it supports achieving an excellent patient experience.

Rocket.Chat 4.5.0 brings more improvements to Team Collaboration, Omnichannel, Marketplace, and Apps Engine. Let's see what's new with the latest version.

If you’ve worked in software development long enough, you’ll have lived through at least one “ropey” version release. It could be version 2, or version 12 – but generally, the more complex a system gets over time, and the more features are added, the more likely you are to encounter an issue with a version launch.

Companies strive to keep up with the higher consumer expectations of minimum wait times, fast response, and resolution times. Live chat software is among the most potent customer communication tools any business has. Are you a business owner or head of product at a company? You probably have recognized the potential of customer service chat software.