Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Software supply chain security: 12 strategies to reduce supply chain risks

Malicious code insertion, dependency poisoning, data exfiltration — these are worrisome words to organizations who deliver software products to customers. The complex process of deploying and maintaining software is fraught with supply chain risks, and the likelihood of an attack is higher than ever.

The Ultimate Guide to Backlink Building for Your Website

I started my marketing career as an SEO analyst. Back in 2010, the process of backlink building was fairly easy. I’d see people putting together a press release and distributing it to hundreds of no-name platforms. Some would leave a slew of useless comments peppered with links beneath a blog post. Others would write a low-quality article that looked more like a random bunch of words put together, turn it into a link cemetery and call it a guest post.

12 need-to-know statistics to harness AI in operations

Operations leaders are at the forefront of driving innovation and fostering long-term growth. With the ever-changing business environment and current emerging technologies, it's crucial that they also stay ahead of AI in the workplace. The Work Innovation Lab, a think tank by Asana, conducted research and found that operations leaders are AI realists—they see the technology’s vast potential and acknowledge its complexities.

5 ways to use visual content on your intranet to supercharge engagement + visual content examples

For digital content to reach and resonate with audiences, it needs to be clear, compelling — and visual. Visual content is key to attracting more attention, better communicating ideas, and increasing audience interest.

CEO vs Owner: Who is Higher? + Key Differences

Large corporations and small family-run businesses may seem worlds apart. However, they do share a common thread: their destinies hinge on the person atop the hierarchy. Depending on the business’ size and structure, this individual can either be the Chief Executive Officer (CEO) or the owner of a company. A common misconception is that these two hats are similar and interchangeable.

8 top live chat apps for your website in 2024

The evolution of website chat apps is pivotal for enterprises, particularly for customer-facing teams focused on efficient customer engagement. With millions of websites employing online chat technology, the importance of it is undeniable . Website chat turns out to be a good investment for businesses. Those adopting live chat have seen a 10% increase in average order value. This is not just a boost in sales; it represents enhanced customer interactions and streamlined communication processes .