Top 8 ways to grow your career from home
Here’s some “distance learning” you might actually enjoy.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Collaboration
The latest News and Information on Collaboration, tools and related technologies.
Tips to Run Engaging Virtual Brainstorming Sessions With Remote Teams
New ideas and approaches are the lifeblood of modern businesses. Today’s commercial world is faster moving than ever before. Organizations must be agile and forward-thinking to stay on top. That’s why firms of all shapes and sizes love brainstorming sessions. Engaging brainstorming sessions help companies get the most from their workforce. They provide an arena in which inspiration can strike.
Part 1: Clearing the Clutter of Your Support Workflow
If you are a part of a B2B (business-to-business) customer support operation, you have workflows in place whether you realize it or not. They may have been written down last year or have been passed down from different eras of support leadership like an urban myth, but there is generally a method every company has for responding to customer issues and problems. Ask yourself one question: When is the last time you’ve truly tried clearing out the clutter of your support workflow?
Creating Notifications in M-Files | Intelligent Information Management System
M-Files can be requested to send email notifications to end users about object-related actions.
Customer Case Study video UPM Turkka Keskinen
In this video, CIO Turkka Keskinen of UPM, The Biofore Company discusses reasons for selecting M-Files Intelligent Information Management, its use cases and next developments. He also touches the future of information management at UPM.
Change Management Starts with the One Person that Doesn't Want to Change
As a purveyor of a paradigm-shifting solution, M-Files implementations rely heavily on change management within an organization. But how do you deal with that one stakeholder who seems resistant to change? Sales Engineer Mitch Carson tells a wonderful story about how you can turn that person into your best ally, someone who will champion your solution throughout the organization.
How To Create A Work From Home Policy (2020 Guide)
Planning to create a work from home policy for your company? As COVID-19 has forced most businesses to go remote, creating an effective work from home policy is as important as ever. It’s going to give your employees guidelines over what they’re expected to do and how they’re expected to do it. It’ll also give them some much-needed structure to help them navigate their work during this time.
Wire and Copperhead Partner to Deliver a Solution for Secure Communications on Android
San Francisco, California and Toronto, Canada – June 8th, 2020 – Wire, the most secure collaboration platform, today announced a partnership with Copperhead that will enable Android users to use Wire’s secure communication application - including messenger, voice, video, conference calls, and file sharing - in tangent with Copperhead’s secure mobile operating system.
Gartner's 2020 Magic Quadrant for the CRM Customer Engagement Center
Zendesk is named a leader in the 2020 Gartner Magic Quadrant for the CRM Customer Engagement Center. Every year, Gartner conducts a thorough analysis of service providers in the customer service and support application space. We believe the Gartner Magic Quadrant for the CRM Customer Engagement Center report provides valuable information for business leaders who seek technology solutions for interacting and engaging with their customers.