Apps from Doodle, Cisco Webex, Freshdesk and more now include shortcuts—built-in actions for using your favorite tools right in Slack

Whether you’re running a professional workshop, holding an impromptu brainstorming session, or transitioning your Agile ceremonies online, managing and facilitating online sessions can be challenging. From introducing new technology to keeping everyone on track, there is a lot to consider. Over the last weeks and months we’ve seen a growing need for solutions that enable online, collaborative sessions.

As the world recently transitioned to remote work, at Asana, we have been curious about the impact on people navigating the realities of working from home. In a time when clarity, empathy, and human connection are imperative, it’s important to understand how new worldwide macro trends affect people on a personal level. To do so, we conducted a survey to evaluate the behaviors and attitudes of 5,140 full-time employees currently working from home.

As businesses respond and adapt to life after the COVID-19 pandemic, it’s more important than ever that organizations get their internal communications right. To do that, senior leaders should focus on the audience of their change management communication: their employees. Read on to find out how a focus on effective communication and employee engagement can help you carry out an organizational change for your business.

The process of collecting and processing customer data has become complex for businesses. Traditionally, teams have only had access to limited amounts of customer data analytics, and in many cases, the information is inconsistent across systems. With a lack of basic best practices for customer data management, businesses are missing the ability to see the full scope of how customers move through the buying journey.

As a brand, you want to create long-lasting relationships with customers, but relationships don’t just materialize from nothing. It takes time and effort to establish trust with the brand. To do that, businesses often include customer loyalty programs in their marketing strategy. Loyalty programs, if executed well and with the customer at the center, can help your existing customers feel good about purchasing from you.

In the past two months, companies everywhere have shifted their workforces from office cubicles and conference rooms to home offices and dining room tables. The coronavirus pandemic’s thunderous impact – bolstered by government mandates to maintain social distancing protocols and shut down non-essential workplaces – has forced companies to pivot hard and fast to a new reality, whether they’re ready for it or not.

Can’t meet face to face with agencies, clients, consultants and customers? Try these tips for collaborating together in a shared Slack channel

Learn how to keep your team together and moving forward, even while working remotely

Right now, millions of teams are learning how to work from home. But even before the world was thrown into remote work limbo, the Asana and Zoom Video Communications teams in Australia were curious to understand how teams experience work outside of the office. Our joint research, which surveyed more than 1,000 Australian workers, found that remote work success depends largely on the three C’s: communication, collaboration, and coordination.