Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

What's new with Rocket.Chat in November

We are happy to share that Rocket.Chat 4.2.0 is out. 🚀 This version brings many new features and improvements to give our clients more data control and provide a better omnichannel experience. Let's see what's new with Team Collaboration, Omnichannel, and Marketplace. Please visit the official release notes for the whole list of improvements and bug fixes.

How to conduct an effective SWOT analysis

Driving business success isn’t as simple as knowing your customer anymore. As the Ancient Greeks told us, you’ve also got to “Know Thyself.” If you want to develop a business strategy that outperforms the competition, that means getting laser-focused on the things that you do better than anyone else and bolstering any gaps in your business arsenal.

How to use the Ansoff Matrix for strategic planning (with examples)

If the last couple of years have taught us anything, it’s that the marketplace can change quickly and without warning. In case you were wondering, yes — we are talking about the pandemic. To keep up with changes, businesses need to adapt to their surroundings. This means creating new plans for growth and tailoring your business strategy to align with market trends and consumer behavior. But how can you create a corporate strategy that’ll help your business succeed in the long run?