Teams | Collaboration | Customer Service | Project Management

Another month, another release: Rocket.Chat 3.11 is here with many new exciting features and improvements. To give you a clearer view of what’s new, we listed every update on our latest release – check it out below! If you wish to see the original list, click here.

In 2020, tens of thousands of retail professionals descended as usual on the Javits Center in New York City for the National Retail Federation’s Big Show. Barely a year later, the annual conference was entirely virtual, your parents knew what “Zoom fatigue” was, and the Javits was a Covid-19 vaccination center.

Handy new features to help your teams work better – with anyone and from anywhere

How to convert (and keep) clients using client management Running a profitable company isn’t just about bringing clients in—it’s about keeping ‘em around, too. We all know the stats back this up. Time and time again, we’ve been told that it costs about five times more to attract new clients than keep old ones, and increasing retention rates by just 5% can boost profits from 25% to 95%. Sounds good, huh. So, how can you convert and keep clients in your portfolio?

How to convert (and keep) clients using client management Running a profitable company isn’t just about bringing clients in—it’s about keeping ‘em around, too. We all know the stats back this up. Time and time again, we’ve been told that it costs about five times more to attract new clients than keep old ones, and increasing retention rates by just 5% can boost profits from 25% to 95%. Sounds good, huh. So, how can you convert and keep clients in your portfolio?

With WhatsApps’s latest move to monetize data, personal users and businesses alike have become much more aware of the privacy element of the applications they use. Other major tech players and industry figures have even jumped on the news coverage to further highlight the issue. Apple has arguably taken on the role of privacy watchdog and has made bold statements about how damaging data harvesting is to the world.

Wire has introduced a new App-lock feature for Wire Pro customers. Team owners can now enable a mandatory App-lock for the entire team. Once enabled, members of the team will be required to authenticate themselves using a passcode or biometrics (depending on the user's choice when configuring) every time they open their Wire app. Owners can also customize the duration after which an unlocked app will be locked again.

Digital transformation has always been an integral part of corporate development. It has been a critical consideration for successful business growth since the 90s. It has become increasingly rampant this past year due to the pandemic, especially for boards. Digitalization has unlocked many opportunities for organizations. However, digitalization spans different regulatory regimes, and this can cause a lot of transversal challenges to businesses.

Mattermost v5.32 is generally available today. The new feature release offers the following new features (see changelog for more details).