Utilization rate is the measure of available time used for billable work, expressed as a percentage. You can determine utilization rate by dividing a team member’s total number of billed hours by the total hours they have available. In this piece, we’ll explain how to calculate utilization rates and discuss ways to reduce work about work and improve these rates across your team.

We're thrilled to announce the latest long-term support (LTS) release of Element Server Suite. This release represents a significant leap forward, especially for some of our larger customers who are using our previous LTS release of ESS which came out in October last year. This release focuses on enhanced reliability, new features, crucial bug fixes and improved security measures. Let's delve into the highlights brought to the table in this version.

The benefits to employee wellbeing are obvious – but the well-intentioned laws could backfire. Here’s what leaders need to know.

By providing access to vast amounts of data and increasing computational power, AI and machine learning are changing how we work. In product development, this new technology is creating an opportunity for Agile teams to overcome the limitations of traditional processes and instead focus on more meaningful work.

In today’s workplace, casually strolling over to a coworker’s desk for project discussions is becoming rare. Instead, real-time interactions are being replaced by asynchronous communication methods. Even in the office, colleagues are often occupied and prefer messages through chat platforms. This shift towards asynchronous communication allows remote employees to stay connected without missing critical discussions happening in the office.

Social media audits are an easy way to keep track of your social media accounts. Generally, it’s best to review your accounts quarterly; however, you can choose a frequency that best fits your company’s goals. Below, get the seven key steps to complete a social media audit, plus a free template to keep all of the information in one place. Social media is the place to market your business and reach your customers far and wide.

As a Confluence user, you know the power of collaboration. Sharing information, ideas, and projects creates a work environment where everyone can contribute to the greater whole. And more and more people are concerned with creating collaborative work environments. As the Harvard Business Review put it, “Collaboration is taking over the workplace.” We’ve built Confluence to be the place for your team’s work, documents, and ideas, so that everyone can be on the same page.

Memos, post-its, endless meetings: these are a few of the ways you can slow down team productivity. You’re often much better off communicating ideas quickly and simply with diagrams. There are several great Confluence add-ons that help you easily create beautiful diagrams, including Confluence Diagramming by Creately, Gliffy, and Graphviz — that are intuitive, fast, and smart. They take care of creating and embedding simple, easy-to-use diagrams, so you can focus on what matters to you.