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Riot Web 1.2 has landed today, featuring all new emoji as we switch from emojione to twemoji.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
The latest News and Information on Collaboration, tools and related technologies.
Mastering communication: a product manager's superpower
There are a lot of hard skills required on your path to becoming a great product manager such as coding, data analytics, user experience design and digital marketing. But developing your soft skills is just as important, especially as you grow into senior product management roles.
What's Good: Content Cues
Businesses are often left guessing what information customers need to solve their own issues. Content Cues identifies the gaps in your knowledge base by highlighting what actions you can take to make your content more accessible and relevant.
What is Chanty? A Slack alternative to help teams work smarter (2020)
Meet Chanty – a fast and simple team chat app to solve all your How To's. Chanty is a smart #SlackAlternative designed to boost team collaboration across all business segments. It’s OK if you are "non-techy". Using Chanty is as simple as pie. Chanty doesn't limit your message history. So you'll never lose important messages, files or links shared in Chanty. Enjoy seamless experience across the apps.
Chanty - a simple team chat to boost collaboration (Slack Alternative 2020)
Chanty is a #teamchat app with smart design and seamless user experience built to meet & fit your needs. We help teams and businesses simplify team communication with unlimited message history and #collaboration features to improve #productivity.
The Predictive Power Of AI And How To Leverage It For Customer Support
Advancements in automation and artificial intelligence (AI) have revolutionized the business sector. Automation allows for concise, timely, and accurate service, which is in demand from a society accustomed to instant gratification. The predictive power of artificial intelligence allows businesses to improve upon their service. The end result is a fast, reliable, and effective customer service department, powered by AI and backed up by human agents.
Getting Started with Miro: Collaboration
Miro is the visual collaboration platform for modern-day pioneers. In this video, we’ll cover real-time collaboration, asynchronous collaboration, and the basics of exporting.
How to Optimize Your Main Company Website for Customer Success
A company website is important to any business. It’s your face and first impression to all different types of people – prospects, investors, researchers, and more – and putting the right content in front of the right role makes a difference.
Checklist for enterprise executives and boards
Executives drive the most sensitive and confidential discussions within your business. So, it’s sobering to think that many of the work processes today are still organized and built around email, paper documents and insecure messaging and file sharing services in many Fortune 1000 companies. These conversations are often extended to board members - external parties to the organization and outside the corporate firewall.
Zendesk welcomes Smooch, a platform for messaging
With over seventy-two trillion messages sent in 2018 across messaging channels like WhatsApp and Facebook Messenger, it’s no surprise that 68% of consumers choose messaging as their preferred way to communicate with businesses. Customers are growing more comfortable with sending a message to a business just like they would to their friends and families—it brings an extra degree of convenience and familiarity to the customer experience.