Free AI for customer experience guide | Zendesk
Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
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Zendesk Community Developer User Group - What's New Developer Edition
Welcome to the latest edition of "What's New: Developer Edition" hosted by the Zendesk Developer User Group! In this session, we're excited to dive deep into the new features, updates, and tools available for developers on the Zendesk platform. Whether you're a seasoned developer or new to Zendesk, this is your go-to source for staying up-to-date with the latest innovations designed to enhance your development experience.
Zendesk Community Event: How to prepare your team for AI Driven CX
Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
How to Speed up Help Desk Ticket Resolution
For more information please visit our site at www.invgate.com
Configuration Item: Understanding The CMDB's Building Blocks
In today's video, we'll explain everything you need to know about configuration items (CIs) in IT and Service Management. What is a Configuration Item (CI)? Why they matter and how they help keep things running smoothly. From hardware to software, we'll explore the different types of CIs, their difference with assets, how to use these attributes to optimize your IT services, and more.
Boost Time-to-Value: Using Automation to Maximize ROI in Service
As service providers continuously look for ways to optimize their operations and deliver superior value to their clients, one critical metric remains top of mind – the return on investment (ROI), particularly the time it takes to achieve this return—referred to as time-to-value.
Retail's next frontier: elevating customer experience with Zendesk AI
Discover how retail businesses are modernising CX, delivering personalised services and boosting efficiency and savings with Zendesk AI.
How UrbanStems delivers happier customers with Zendesk AI
With Zendesk AI in their corner, UrbanStems is streamlining their processes, improving customer satisfaction and creating memorable moments during their busiest times of the year.
Customer Service Outsourcing Philippines: PITON-Global on Advanced Technologies and Customer Experience
In the ever-evolving landscape of customer service outsourcing, the Philippines has solidified its reputation as a premier destination, thanks to its skilled workforce, cost-effectiveness, and cultural compatibility with Western markets. This success is underpinned by the adoption of advanced technologies that have transformed the customer service experience, allowing contact centres to deliver exceptional service quality and efficiency.
4 key tips to maximize Zendesk value | Zendesk for Startups
4 key tips to maximize Zendesk value | Zendesk for Startups Qualifying startups can use Zendesk free for six months. Startups can kickstart and optimize their Zendesk experience to see value in our platform right away in four key steps.