Best Practices for Scheduling with Tymeshift I Zendesk and Tymeshift's Diving Deep Webinars
In this webinar, we will deep dive into how to get the most out of scheduling with Tymeshift.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Customer Service
Omnichannel Customer Service: Seamless Support Across Channels
Your customers expect to engage with your business on their terms, through the channels they prefer. Omnichannel customer service is a strategy that allows businesses to provide seamless and personalized support across all channels throughout the entire customer lifecycle. By implementing an omnichannel approach, businesses can improve customer satisfaction, loyalty, and overall experience.
Zendesk CEO Tom Eggemeier: "There's going to be a huge evolution over the next five years [with AI]"
😯 "I think there's going to be a huge evolution over the next five years." 💡 At the @axios #AI+ Summit, Zendesk CEO Tom Eggemeier acknowledged the challenges with building confidence in #ArtificialIntelligence but argued that those fears will soon be dispelled. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
Best Forecast Practices with Tymeshift I Zendesk and Tymeshift's Diving Deep Webinars
In this webinar, learn more about:🎯 How to set up your forecast🎯 How to adjust your forecast for the best accuracy🎯 Best practices for forecasting.
How to Build a Guide Bot
This video shows you the steps on how to easily build a Guide Bot with TeamSupport.
Set up an HR Help Desk in Under 10 Minutes by Adding it to Your ITSM Tool
Human Resources is responsible for a variety of functions within an organization, from hiring and onboarding to benefits and payroll. Therefore, it's the perfect area to start an ESM rollout. You can expand ITSM software to other company areas — contributing to their digital transformation and sharing some costs in the middle! And the best part is you can build an HR ticketing system in under 10 minutes with InvGate Service Desk!
Zendesk Customer Success: How to be successful with Zendesk Messaging
This video walks you through the five steps to a successful implementation of Zendesk Messaging. Timestamps:👉 0:21 - Five critical steps👉 0:54 - Step 1: Learn👉 1:40 - Step 2: Plan👉 3:41 - Step 3: Configure and test👉 4:52 - Step 4: Operationalize👉 6:26 - Step 5: Transform Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
Zendesk Customer Success: Why should you shift to Zendesk Messaging?
We know there's more to Messaging than basic configuration and enabling new features. In this video, we explore the value behind Zendesk Messaging, how to prepare for rollout, and how Messaging can help your team provide an end-user experience that your customers expect and deserve. Timestamps:👉 0:33 - Consumer desire👉 1:18 - Future of service👉 2:10 - What Zendesk Messaging does👉 3:18 - Benefits overview👉 3:41 - Benefit 1👉 4:32 - Benefit 2👉 5:19 - Benefit 3👉 6:02 - Benefit 4👉 6:27 - Plan for Zendesk Messaging.
Adjusting Forecasts and Schedules with Tymeshift I Zendesk and Tymeshift's Diving Deep Webinars
In this webinar, you will learn:🎯 How to set up your forecast and schedules🎯 How to adjust your forecast for the best accuracy🎯 Best practices for scheduling complexities.
Crafting an Effective ITSM Roadmap: A Template for Success
Welcome to our guide on crafting an effective ITSM roadmap! In today’s fast-paced business world, it’s more important than ever to have a clear plan in place to manage your IT journey while ensuring organizational success. This guide will introduce you to a user-friendly ITSM roadmap template that will help you plan, execute, and succeed in your IT journey while meeting your tailored needs.