For most people, having a bank account is second nature. It facilitates so many of the things we do every day, even if we don’t actually go into a physical branch. A lot of people won’t even buy coffee without using a bank card or app nowadays. But that’s not everyone’s reality. In fact, there are 1.3 million people in the UK who don’t have a bank account, and in Eastern Europe, a third (33 per cent) of people are unbanked.

Customer Service Chat Software: Providing excellent customer service through live chat is crucial for any modern business. Keeping customers happy ensures positive brand experiences and loyalty over time, but many businesses settle for experiences that frustrate customers. Transforming customer service chat support takes more than just installing a tool or software and giving split-second responses.

In the dynamic realm of insurance, customer service reigns supreme. Learn how harnessing the might of analytics is reshaping the insurance industry’s approach to personalized and consistent client experiences. Discover how Insightful’s employee remote work monitoring software can provide valuable workforce analytics to optimize your workforce and strengthen customer relations.

Enterprises frequently grapple with the multifaceted challenge of harmonizing diverse services, processes, and departments while maintaining peak efficiency. This is where the concept of Enterprise Service Management (ESM) takes center stage, offering a strategic framework that can redefine the way businesses operate.