Teams | Collaboration | Customer Service | Project Management

21st Century Entrepreneurship: Tools and Resources for the Modern Entrepreneur

Being an entrepreneur in the 21st century is a very different experience than it was even 10 years ago! Maybe some of you remember giving out presentation cards and running from one meeting to another, now the internet has changed everything! There are no more presentation cards, but QR codes you can scan to have all the information you need about a specific person. Yes, QR codes are EVERYWHERE!

The Ultimate Employee Management Software Showdown: Hubstaff vs Workstatus vs Insightful vs Timedoctor

The rapidly-changing world of technology has brought plenty of new ways to stay connected with co-workers and get your work done. Employee Management Software is no exception. Employee Management Softwares are popping up everywhere as they help businesses and companies improve their staff management by simplifying and automating some tedious tasks, such as tracking employees’ productivity, tracking time spent on each project, assigning tasks, generating reports, and analyzing performance.

How to Organize Projects Efficiently: A Project Manager's Guide

The life of a project manager is challenging. Without the right set of tools, it becomes too difficult to manage and organize projects efficiently. A project manager has to handle multiple things simultaneously, managing teams, their tasks, and the project while keeping everything organized and running smoothly. That’s why we’ve put together this guide on how to organize projects efficiently as a project manager. These are not golden nuggets of wisdom that will change your life overnight.

Project tracker 101-How Setting up Realistic Goals toward Successful Task Completion Works?

People that are inspired by success evaluate not only what they want to achieve, but also strategies and implementation solutions to reach their goals. They are continuously thinking about potential barriers or blockages, where they may find assistance, and how they will feel if they succeed or fail to reach their goals. This project tracker guide will help you get started. Professional development is a constant cycle of setting goals, changing actions to achieve those goals, and assessing progress.

The Complete Guide to SAFe vs Agile for Project Managers

As a project manager, you must have heard about different project management methodologies like Scrum, Agile and SAFe. While each of these is designed to better the management process and improve overall performance, it is important to understand the differences between various methodologies. Once you get familiar with the core values and features of each methodology, you can make more accurate decisions when choosing one to apply to your business.

How To Deal With Difficult Customers

If you’re in a customer-facing role, you’re more likely to interact with difficult customers who may be angry, demanding, aggressive, and sometimes even abusive. Learning how to deal with difficult customers and win people over with quality customer support creates a positive brand perception while also contributing to your career growth. Your customers could have had a bad day, and a small bug might be enough to throw them over the edge.

Effectively Using the Triple Constraint Triangle

Successful project managers juggle three core aspects of every project — cost, time, and scope — to move everyone toward the next big deadline. The triple constraintproject management triangle is a model that helps you visualize this process and make it a reality. Much like the three sides of a triangle, these three factors, also known as “constraints,” have to be balanced if you want to cultivate a successful project.

M-Files Process Maps 2.0: Add-On for Visual Thinkers

Do you like to scribble in a fresh notebook? Do enjoy working on a whiteboard? Are you an avid note taker? To-do list writer? Then, you're most likely a visual thinker. And, you're who we had in mind when we created M-Files Process Maps 2.0. M-Files users already have the smarter way to work with the complexities of document challenges.

The Effects of Good Customer Service

Providing honest, good customer service is a low-bar to clear – or so it seems. A good customer service platform really just has to do one thing, put the customer first. On the outside, it looks like a simple grade-school high jump competition. The bar is low, it looks easy to jump, but once you get into all the technicalities of the Fosbury Flop, it starts to get a smidge dicey.