Teams | Collaboration | Customer Service | Project Management

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Why You Need Milestones in Project Management

“Remember to celebrate milestones as you prepare for the road ahead.” – Nelson Mandela Just as the original term ‘milestone’ denotes a marker indicating distance traveled, so milestones in project represent a task or activity completed so far. But they are actually far more useful and versatile than that. In this post, we define project milestones, and explore why they’re an essential part of the project management process.

Is Work-Life Integration The New Work-Life Balance?

The idea of “Work-Life Integration” is trending. You may have seen leaders discussing it on LinkedIn or read think pieces about it in major business news publications. The concept assumes that the binary pursuit of work-life balance has become outdated and inefficient in an increasingly connected world. But what is work-life integration anyway? And do the benefits really outweigh the drawbacks?

Top 6 Customer Service Training Software for 2021

If you are not sure that your team is able to give an unbeatable experience to your customers, then you probably need to think about high-quality training for your customer service team. The six customer service training software we will be discussing in this post could be a great place to begin. Although advances in chatbots and live chat technology have greatly helped companies improve their customer service game, there is still a need for more!

Virtual Assistants: What They Do & How to Hire (2021 Update)

Are you looking to hire a virtual assistant? In this article, we will talk about everything you need to know about virtual assistants – what they do, how to hire, what tasks you can outsource to them, how much they cost, how to manage and more. Or are you thinking of becoming a virtual assistant yourself? We’ve got that covered too!

How to Analyze Data: A Basic Guide

Data analysis is critical for all employees, no matter what department or role you work in. Whether you’re a marketer analyzing the return on investment of your latest campaign or a product manager reviewing usage data, the ability to identify and explore trends and fluctuations in your data is an essential skill for decision-making. Unfortunately, many companies today struggle with data organization and analysis.

How to build effective cooperation in a remote development team?

Technology has broken the limitations of distance and barriers when it comes to assembling teams in the modern workplace. Thanks to technology, different people from different fields, races, disciplines, and works of life can come together to work on various parts of a project through a remote development team. Remote development teams have revolutionized the modern workspace and have changed the way people work, and teams carry out projects.

Why You Should Be Using Timesheets for Exempt Employees

Timekeeping has become a critical business process for many companies today. Maintaining detailed employee timesheets offer tremendous benefits ranging across industries and business functions. However, employers often face confusion and uncertainty when it comes to using timesheets for exempt employees. According to the US Department of Labor, these are salaried professionals who aren’t eligible for minimum wage or overtime pay.

How Can You Evaluate A Developer's Work?

The world is indeed a global hub, as different parts of it are closely knitted together. Regardless of your location, technology has helped bring the world closer together and forced us to interact despite our boundaries and differences. Through technology, our diversity has been harnessed to produce amazing results in various projects.

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Remote possibility: how to help remote staff achieve better work-life balance

The Covid-19 pandemic has dramatically altered working experiences and what we consider to be normal. Almost every industry has been affected and businesses were forced to scramble to find ways of operating at such a difficult time. Things have begun to improve, and we may be through the worst of the pandemic, but it has had a lingering effect.

Productivity and Profitability: How Disruption Creates Opportunity in Professional Services

If we look at history, disruption is not a new phenomenon. Repeating patterns of massive disruption have occurred regularly. Today's digital revolution is not unlike major phases of disruptions of the past, such as the agricultural revolution and the development of canals and railways. Technological progress, along with the globalisation of trade and demographic changes, help to spread these revolutions to every sector of the economy.