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Hybrid work: the good, the bad and the flexible

Nowadays, it seems like everybody is talking about hybrid work. Companies are redesigning their work policies and contemplating the best ways to combine advantages of coming to the office and working from home. Ever since the pandemic abruptly entered our work lives, organizations realized that it’s possible to have employees working remotely. The hype around hybrid working models is real. However, not everybody is convinced that it is a good way forward.

New Normal: Remote Work Trends to Watch Out in 2021 and Beyond

Companies had to shut down their offices with the ongoing pandemic crisis. And remote work has suddenly come into the limelight. Looking at the ongoing situation, it seems like it is here to stay even after the pandemic ends. As more and more people prefer to work remotely rather than confine themselves in the offices. But what makes remote work successful?

Business Automation Workflow (How To Implement)

Have you established a business automation workflow? If you’re committed to running an efficient operation that fires on all cylinders, you should be embracing automation at every level of your workflow. Automation is no longer the future - it’s here now. Failing to make use of workflow automation tools will leave your business running at a disadvantage. The inefficiencies of not utilizing a business automation workflow are costing organizations 20-30% of their annual revenue.

What is WhatsApp Business? Understanding the difference between WhatsApp and WhatsApp Business

Messaging apps have the highest customer satisfaction rating of any support channel and their usage has skyrocketed. In fact, the volume of support tickets over WhatsApp alone jumped 101 percent in 2020, according to our 2021 Customer Experience Trends Report. Customers want to interact with companies over the same channels they use with friends and family. And businesses are following suit: 53 percent of companies that launched a new channel in 2020 added messaging.

6 Fun and Easy Workplace Wellness Challenges for All Teams

Happy employees are usually indicators of a healthy workplace. If you want this for your company, consider implementing some fun workplace wellness challenges. These will encourage your employees to create healthy habits, socialize, and become more productive and engaged. In this article, we’ll explain what workplace wellness challenges are and why you should conduct them. Then, we’ll explore six different wellness challenges and how you can create one of your own.

3 digital tools every design consultant needs in the new normal

Technology’s role in the way we work moved into hyperdrive during the pandemic. With people working from home and customers spending more time on devices, digital transformation arrived sooner than expected. Companies are finding creative digital tools to be productive, and this trend will continue even as people return to the office. So how can design consultants use these tools to best communicate and collaborate with their clients?

The Notifications Strategy that Put Us in the Product Hunt Newsletter

Getting noticed on Product Hunt is a start-up founder's dream, but it’s not an easy task. There’s only one chance at listing a specific domain, so it can’t be a short sighted attempt. The internet is a web of communication, and depending on how it is used, teams can effectively notify their communities about their Product Hunt launch.

Why a 360 customer view is key to great customer service

According to the Zendesk Customer Experience Trends Report 2021, ecommerce rose by 30 percent during the global pandemic, and 64 percent of customers said they used a new digital customer support channel in 2020. Clearly, the pandemic pushed more customers online, ramping up their engagement with companies over dozens of touchpoints.

10 Best Freelance Websites to Hire Top Talent in 2021

Which freelancing websites are the best places to find skilled and reliable talent? And if you are a freelancer yourself, where can you find the best projects? Don’t worry. You’re in the right place. From LinkedIn to Upwork, many best freelance websites connect employers and freelancers, be it for short-term or long-term projects.