Teams | Collaboration | Customer Service | Project Management

The definitive guide to website project management

Website projects can flourish or flounder, depending on how effectively they are managed. Proper project management (supported by the right website project management software) can keep things running smoothly. At the same time, an absence of due processes can be a recipe for 404s, buggy designs, unhappy clients, and just about every other type of gremlin imaginable. This ultimate guide will walk you through how to specifically plan and manage website projects.

The Best Chatting Apps for Business Productivity in 2022

A business cannot only survive on the number of clients it has; it must also increase its productivity to meet its goals and bring on new customers or clients. I don't think I need to remind you that team communication is critical to boosting business productivity, but I do believe you should be aware that a conventional or social messaging app will not suffice to do it.

How to be less distracted in a distracting world

With every passing moment, the world seems to become more and more distracted. Between the influx of cell phone notifications and the never-ending news cycle, when do we find peace and serenity in our day-to-day life? Distractions can be frustrating, but the truth is, we are actually hardwired for them. We've all faced countless distractions from the time we were born up until this very moment.

What are customer support software tools? 6 ways they can benefit

Many businesses have realized the importance of having solid communication channels with their consumers in a more digitally dependent world. Even before the COVID-19 pandemic, there was a significant shift in companies providing most of their products and services over web technologies. E-commerce was on a steep incline. The rates of digital adoption, internet speed and access nationally, and technology growth are still high.

Upgrade Customer Support Agent Performance with Supervisor

Training new hires on the fly isn’t easy and yet it’s quite common. When a support team is missing hands, chances are that new support agents will be hitting the tickets with precious little preparation. Needless to say, this can quickly lead to problems with customers. When a customer chats in with a new or particularly green support agent, the team member might provide wrong information or generally make some mistakes.

Using Courier to Build Approval Workflows

Utilized by countless organizations, approval workflows arrange the hierarchy of teams and the sequence of tasks for the ultimate goal of improving collaboration and efficiency. In my experience as a software engineer, approval workflows are vital for peer code reviews, but that’s not the only use case. In this article, we’ll explore the difference between manual and automated approval workflows and what you’ll need to know if you decide to automate your workflow.

Annual Stockholders' Meetings: Conducting In-absentia Voting and Cumulative Voting

Corporate formalities are essential for every organization’s unique structure. These include fiduciary duties, financial record-keeping, as well as special and scheduled meetings. Speaking of corporate meetings, an annual stockholders’ meeting (ASM) is a statutory requirement for all Philippine corporations. This formality is highly essential, requiring careful planning from the cost considerations to the voting rights navigation.

How to Deal With Your Anxiety to Become More Productive?

Do you often feel overwhelmed by the things you need to get done but don’t know how to prioritize? Or, do you have trouble starting something because you feel paralyzed by anxiety? Don’t worry. You’re not alone. It’s something a lot of people struggle with. One of the best ways to deal with this situation is to learn how to make anxiety and productivity work together. Your anxiety doesn’t have to hold you back from becoming more productive at work.

The Pros and Cons of Microsoft Teams Time Tracking

Microsoft Teams is a great tool for workspace communication and project planning. It offers several features like Microsoft Teams channel, video meetings, task lists, Microsoft planner, and meeting whiteboards. You can also use various Microsoft Teams integration tools for an all-in-one solution. So it definitely does make employee collaboration super easy but is it really the right tool for time tracking and employee management solutions? Moreover, how does Microsoft Teams time tracking work?

March Madness At Work & Employee Productivity-What Should You Do?

The NCAA Division I Basketball Tournament (“March Madness”) is one of the most watched sporting events every year in the U.S, with the tournament bringing in an average of 16.9 million viewers in 2021—despite it only featuring a single venue. With the COVID-19 pandemic outright canceling the tournament in 2020 and 2022 being the first full return, you can expect basketball fans to be especially eager to sink time into their 2022 March Madness brackets.