Nearly 80 percent of university IT teams to focus on customer experience over next twelve months

We are lucky to witness a global transformation in the world, where anyone can do awesome creative work with the best pros, regardless of the circumstances. And RealtimeBoard is here to help you find a common ground and achieve a shared understanding with your team.

Pushover is used in many organizations for sending network monitoring alerts to Ops teams and even in many volunteer firefighter departments to send out secondary alerts. A popular feature Pushover has had for years is our Emergency-priority alerts, which repeat at a given interval until the recipient acknowledges it by tapping a button on the notification.

With the latest releases of Riot.im for Android (0.7.05) and iOS (0.6.3), key sharing is now fully live across all platforms: Riot.im web, desktop and mobile!

We are super-excited to announce major new releases of Riot across both Web, Desktop, iOS and Android! This is the first time ever that releases for all platforms happen to have lined up in sync… and meanwhile over on the Matrix.org side, there are also releases of Synapse 0.25 (needed for the latest Communities features) and even a new stable 0.3 release of the Matrix Spec itself (after an accidental 16 month hiatus :S)! So: happy release day everyone! :D

Brand new helpdesk experience focuses on delivering modern, agile customer support

We're excited to announce the release of Zulip Server 1.7, containing hundreds of new features and bug fixes.

SAN FRANCISCO – October 24, 2017 – Zendesk (NYSE: ZEN) redefines customers relationships, creating beautifully simple software for more than 107,000 customers. For 10 years, its focus has been on connecting companies and customers in better ways. Now Zendesk is expanding enterprise and machine learning capabilities with new product offerings: Talk Enterprise, Chat Enterprise and Answer Bot.

The latest release of Riot.im is here! We’ve added Jitsi integration to bring much improved video conferencing, plus hot on the heels of the dark theme the really dark theme comes to Android (true black for maximum OLED battery-saving goodness), and experimental widgets-for-mobile lands in Riot.im mobile labs!

Remote meetings have become an essential part of a workflow, or even the only way of communication in various teams across the globe. Thomas Oppong, Founding Editor at ALLTOPSTARTUPS pointed to a shift in remote working as one of 7 key business trends for 2016, because even “larger companies have been embracing remote workers, at least partially, including powerhouses like Apple, Amazon, Dell, Intuit and IBM”.