Today we’re releasing Zulip Server 1.7.2. This is a security release, containing just a handful of cherry-picked changes since 1.7.1.

After far too long a wait, Riot.im 0.14 is here (landing in conjunction with Synapse 0.27.3) and it’s a big one! We’re landing (big breath in): community filters, publicly-joinable communities, E2E stability across multiple tabs, E2E key re-request UX, granular settings, performance and memory footprint refactors, a new ‘Status’ theme and a whole bunch of languages! *phew*

In a busy sales team it’s almost impossible for everyone to know how the team is doing at any given moment and how individuals are contributing towards goals. Yet sharing up-to-date performance data with a live TV dashboard can have a huge positive impact on a team’s overall performance.

As another update to Riot.im mobile lands on Android (0.8.3) and iOS (0.6.12) — just a very quick update today to say that iOS now supports quick reply on iPhone and Apple Watch

Avail is building a community of responsible landlords and tenants by providing them with education, end-to-end tools, such as tenant screening, and customer service to support them in their rental experience. In this guest post, Co-founder and CTO Laurence Jankelow talks about how the Avail team went from pulling in different directions to uniting behind key KPIs and how that focus allowed them to scale.

Customer service is changing. Gone are the days when it was perfectly acceptable to respond to a customer in a day or two. Nowadays, whether you’re selling cars, consulting, or carrots, customers expect fast, friendly resolutions to their problems in minutes, not days.

CharlieHR is a two-year-old London-based startup that created a free platform to help small businesses manage everything related to human resources. They are 18 people strong, used by a few thousand companies all over the world, and successfully just launched a paid version of their software.

Hello Riot.im fans! As the latest release of Riot.im lands on the App store, Google Play and (we’re pleased to say once again) FDroid, Phase one of Matrix Communities is now live across all platforms.

Today we’re excited to announce a brand new integration with Freshdesk that makes it easier than ever before for Freshdesk customers to stay focused on delivering exceptional customer support.

Version 3.0 of our Android, iPhone/iPad, and Desktop apps are available today which include support for receiving push notifications with image attachments!