Workflows are a powerful tool for businesses of all sizes – if they are intuitive enough to be used by tech and non-tech-savvy people alike. With this in mind, we’ve just redesigned InvGate Service Desk’s no-code Workflow Builder to make the experience much more accessible.In a nutshell, we kept all the functionalities our users already enjoyed but simplified the UX/UI, reduced the learning curve, and added some pre-built processes so you don’t need to start from scratch.

Most business owners want their employees to be productive and happy. Productive employees are essential to any company, but employees who are satisfied with their jobs are just as important. This blog post will inform ten ways to boost employee productivity and job satisfaction. Follow the ten ways, and you can rest assured that your employees will be happier and more productive!

Goal-setting keeps us motivated and driven to achieve more—be it in our personal or professional lives. Whether you want to switch careers, learn a new language, or move to a new country, all goals can be categorized into short-term vs long-term goals.

While sprint planning tools aim to streamline the planning process and enhance collaboration, they can also introduce challenges. Some tools lack flexibility, forcing teams to adapt their practices to fit the tool rather than supporting their preferred way of working. A lack of customization options can also hinder the effectiveness of these tools, leading to outdated data, information silos, and the need for workarounds. The result is poorly defined plans and wasted time.

Effectively managing agency operations is a lot more than just standardizing processes. It’s also about understanding the financial side of things. And use that information to make more informed decisions to help your agency progress and grow. Enter agency margins.

Even though it’s sometimes seen as an enterprise-level business challenge, operational efficiency is a critical focus area for small to medium businesses (SMBs). Operational efficiency is about your business’s ability to deliver its products or services in an optimized and cost-effective way, minimizing waste and maximizing productivity. As a small business owner navigating growth, one of your biggest priorities has to be achieving operational efficiency.

Every click, swipe, and digital interaction contributes to business outcomes in the modern age. Most of us do digital work to create a valuable customer experience (which may also be entirely digital) and track digital metrics to show business growth or achievement of business goals — and even the goals and growth may be primarily or entirely digital! As businesses adjust to the realities of a digital environment, many are undertaking digital transformation programs.

If you’re looking to improve resource planning, this is an important update for you! Get ready to get acquainted with bookings, which will make high-level resource planning and utilization forecasting much more convenient in Scoro. But the updates don’t stop there – we’ve also packed in additional budget insights, fresh PDF styling options, a handful of new settings… The list goes on, so let’s just jump in!

The new release of OneDesk for May 2024 is now live! This release includes a number of features to improve your workflow and aid support.

For many project management teams, Basecamp has been a reliable workhorse. But as teams and projects evolve, needs change. When I'm assembling a team for a new project, a few things become crucial: ease of use, robust features, and ideally, workflow automation to streamline processes. This is where Basecamp can sometimes fall short. While it’s good for communication and task management, it can feel clunky for complex workflows or larger teams.