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How Slack protects your data when using machine learning and AI

We recently heard from some in the Slack community that our published privacy principles weren’t clear enough and could create misunderstandings about how we use customer data in Slack. We value the feedback, and as we looked at the language on our website, we realised that they were right. We could have done a better job of explaining our approach, especially regarding the differences in how data is used for traditional machine learning (ML) models and in generative AI.

Write better AI prompts: A 4-sentence framework

For non-developers, AI can seem like a black box. The concept of AI prompting sends a chill down our spines, especially when we’re bombarded with complicated examples and techniques. Multi-agent prompting? Prompt chaining? ReAct prompting? Sounds too much like the CompSci 101 course we failed in college. But according to Ethan DeWaal, Asana’s AI Program Manager, AI prompting doesn’t have to be complicated.

Boost Your Workforce Productivity With Web-Based Tracker

The way companies track and manage workforce productivity is changing. The change is more frequent for companies with teams working from home or in different places. The tools and methods used before to track productivity do not work well now. Most businesses are switching to web-based trackers for productivity monitoring. Many business leaders feel pressure from management to make teams more productive. A report says 71% of business leaders feel this pressure.

16 Agency Metrics & KPIs to Track For a Profitable Business

As an agency, profitability depends greatly on accurately tracking and understanding your company’s key metrics and data. This includes not just financial metrics, but also operational, sales, and project management data. In this guide, we’ll walk you through 16 key agency metrics and data to know and track to improve your agency’s profitability.

What is a citizen service platform? 6 best tools in 2024

At their core, government agencies function to deliver effective public services to the citizens. Its services and programs help people meet basic needs, respond to crises, address health and public safety concerns, and grow economically. The quality of these services plays a crucial role in shaping public trust. Whether it is about paying taxes or renewing a license, citizens expect transparent pathways, responsive services, and easily accessible citizen service platforms.

How to find alignment on AI

AI’s starring role in workplace transformation is now undeniable. CEOs everywhere are asking senior leaders to create strategies for maximum AI impact, while frontline managers and their teams must navigate rolling out this new reality. AI feels like an imperative within all corners of the org chart. Eager to dig deeper, we turned to the latest research from Asana’s Work Innovation Lab, a think tank developing human-centered, cutting-edge research to help businesses evolve.

How Workforce Analytics Reduces Bias in Performance Reviews

Explore how incorporating workforce analytics into performance reviews reduces bias and ensures transparency. Learn how Insightful's remote employee productivity management tools empower managers with real-time data, boosting productivity and engagement across remote and in-office teams.

8 types of IT projects and their business impact

If IT is the lifeblood of your business — and it is — then IT projects play a vital role in keeping your organization healthy and thriving. These projects can range from small localized projects (first aid) to systemwide enhancements (blood transfusions) to complete digital transformations (something akin to a heart and brain transplant all in one!). IT projects can be proactive or reactive, small or large, quick or years-long.

Unveiling the Significance of Strategic Workforce Planning in Modern Organizations

You have been running a company for 20 years. You have 100 employees, but 20 will retire within the next 5 years, and the rest will retire within the next 10 years. Your organization needs specific skills for those roles. It is hard to get people with these specific skills in the market. In that case, you need to plan accordingly to avoid that future problem. The planning of future and current workforce is called strategic workforce planning.

What is content marketing? A complete guide

When brands produce great content, their audience keeps coming back for more. In this article, learn how to create a successful content marketing strategy that keeps your audience engaged. Content marketing isn’t just nice to have—it’s a necessity. Ninety percent of marketers incorporate content into their strategy, and that number is growing. Research projects that the content marketing industry will be worth $600 billion in 2024, a significant uptick from previous years.