Teams | Collaboration | Customer Service | Project Management

Job openings are on the rise for workers with AI know-how, despite decreased overall hiring in tech.

About 70% of major change efforts fail to achieve their intended goals, and the cause comes down to people-related challenges. Our lived experience intuitively reinforces this. It’s most often not what we’re trying to implement — the new system, new program, or merger — but how we’re going about it. So let’s remember this as we tackle AI-enabled transformations and prepare our workforces for AI adoption, reskilling, and disruption.

By Grant Stanis, CEO of TeamSupport Most CEOs still think of customer support as the team you call when something breaks. They measure success in tickets closed and response times. But in B2B, that’s an outdated—and expensive—way to operate. If your support team isn’t part of your retention strategy, you’re burning money and losing customers you already worked hard to win.

The workplace is never a cozy place to be for any employee. Even though you might love your job and find your organization convenient enough, there will be some sort of stress. However, some employees will be more stressed out while others will be less stressed out at work. Remember that too much stress can lead to burnout, which you would never want. So, to prevent your workplace from reaching this point, you need stress management techniques.

Businesses everywhere are betting on a new wave of autonomous AI agents: technologies built to take on decisions and tasks once reserved for people. The promise is sweeping: agents will be able to run work in the background and carry out tasks directly, transforming how organizations operate. According to The Work Innovation Lab, 76% of workers expect to hand off nearly half their tasks to these agents within three years.

If you use QuickBooks, the fastest way to clean up project delivery and invoicing is to choose software that syncs with it. Tools like Scoro connect your projects and financials so you’re not duplicating data, fixing errors, or chasing invoices manually. Below, you’ll find the best project management and PSA platforms that integrate with QuickBooks. What each one offers, how the sync works, and who they’re right for. Check out the list and find your best fit.

Payroll management is a time-consuming, repetitive, and error-prone process, but it is an essential part of a business, which is why finding tools that help you save time really matters. Fortunately, modern payroll time tracking software providers help improve accuracy and efficiency by connecting real work data to payroll. . It reduces errors and manual work. These tools make it easier to track billable hours, support accurate job costing, generate invoices, and maintain fairness across every pay cycle..

There are hundreds of time clock apps on the market, but not every option is right for every team. Some are designed for freelancers or students, and some are built for businesses looking to track their employees’ time. Some cater to different types of work (remote, field services, in-person), and some cater to specific industries (construction, healthcare, legal services, etc.). Given all of the differences, there is no one specific “best” clock in and out app for everyone.

These days, applicant tracking systems are a part of every organization. In today’s fast-paced, technology-oriented, and data-driven work world, you can’t help but minimize human intervention. Even during the employee onboarding process. However, that doesn’t mean that the software is stealing the job of your HR managers and department. It’s only simplifying their tasks by lifting an otherwise heavy burden off their shoulders. So, what are we talking about here?

Do you always wonder why you end up earning less profit for each project, even though everything went right? The biggest reason for this to happen is an error in calculating labor costs. This is something you should be very careful about, as such mistakes can completely hinder your chances of complying with the labor laws and will be problematic when auditing. Getting your labor costs right also helps balance value for the investment you have made in your human resources.