Teams | Collaboration | Customer Service | Project Management

Remote teams often look busy but still miss deadlines. This article shows how to shift focus to measurable results.

Remote work has transformed the way people work across the globe. What was once considered a niche option has become a standard practice for many companies, offering flexibility, cost savings, and access to a wider talent pool. Despite these benefits, remote work comes with its own set of challenges that can impact productivity, team cohesion, and employee well-being.

September brought plenty of exciting updates to how you work in Teamwork.com—from forecasting your project profits with the click of a button, to managing multiple projects in harmony with Workflows, to letting AI actually do the busywork for you with our brand-new MCP server. Plus, we’ve sprinkled in fresh enhancements to both List and Board Views, and lined up a couple of can’t-miss webinars.

Channel Expert gives each Slack channel a digital teammate that responds to FAQs, surfaces relevant information, and escalates to a human when needed.

Every day, you get exactly 1,440 minutes. No more, no less. But somewhere between the morning email flood and the afternoon meeting marathon, those minutes seem to vanish into thin air, leaving you wondering where your day actually went. That’s why time management at work has never been more important.

To successfully have your business functioning, you need more and more employee strengths. At least 37 of them. These are divided across general or common (23), sales (8), and customer success or CS (6). We call these the different chapters of excellence. Overall, you need to amplify these for more efficiency, productivity, and profitability. Another thing to note is that there will always be a mix of employee strengths and weaknesses in your organization.

This guide shows how to use data to design fair, transparent schedules that balance workloads across remote and hybrid teams.

Discover how to replace manual attendance checks with automated hybrid compliance powered by Location Insights.

If you work in B2B support, you know the pressure is always on. Customers expect answers quickly, often before they even think about reaching out to a live agent. That’s where self-service support comes in. The right tools let customers find what they need on their own—whether that’s troubleshooting a product, accessing documentation, or handling complex tasks without waiting on an email response.

The brand new updates of the Element Web and Desktop apps include a major rework of room listings. It brings the ‘laptop versions’ of the Element apps in line with the Element X design on mobile devices to give a far sleeker experience. This update marks the first step in a broader evolution of Element Web and Desktop — one that brings consistency across platforms, improves accessibility, and lays the groundwork for a more resilient technical foundation.