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Rotating Shifts Explained: Pros, Cons, and Best Practices

The concept of a traditional 9-to-5 job is swiftly becoming a relic of the past. As businesses strive for flexibility and efficiency, adopting rotating shift schedules is on the rise. Whether you’re an employer looking to optimize your workforce or an employee navigating the challenges of changing work hours, understanding the dynamics of rotating shifts is crucial.

Optimize Core Web Vitals for SaaS and Custom Apps

A set of metrics known as Core Web Vitals have become key indicators of website performance and user satisfaction. Monitoring and optimizing these metrics for web pages can be challenging. Today, we learn how to use synthetic and real-user monitoring to measure, analyze, and improve Core Web Vitals. Delivering a smooth user experience plays a pivotal role in determining website application success.

ITSM vs CRM: Understanding the Key Differences

When it comes to managing your business needs, choosing the right software solution is crucial. ITSM and CRM are two important tools that can help streamline your day-to-day activities, but they have distinct differences. ITSM, or IT Service Management, focuses on managing and delivering IT services to meet the needs of an organization. On the other hand, CRM, or Customer Relationship Management, helps businesses manage interactions with their customers.

6 Service Desk Trends to Look Out For in 2024

2023 was a transformative and eye-opening year for the service desk, with various needs that had only been lurking in the background coming to the forefront. And as we embark on the journey into 2024, the dynamic landscape of IT Service Management (ITSM) continues to undergo an accelerated transformation, with emerging service desk trends setting the stage for a revolution in customer support and technical assistance.

Best Practices for SMS Tools and Text Message API Implementation

Once upon a time, SMS was the crowning achievement of communications technology. It combined email’s asynchronous archive of messages with a portable device, allowing anyone to send and receive information anywhere they were. Today, widespread mobile internet access has somewhat eclipsed the main functionality of SMS, but it remains a dominant form for communication in many markets and in particular business cases.

NY Times tech workers strike against return-to-office policy

The world of work is changing rapidly, and recent events at The New York Times have brought this transformation into sharp focus. Tech workers at the renowned publication recently staged a half-day strike to protest against return-to-office rules. This incident highlights the importance of flexible work arrangements and the complexities of the modern workplace.

Time audit - where is your time going?

Curious about the benefits of doing a time audit? Let’s dive right in and explore why a time audit is worth your while. Discover how a time audit can help you gain clarity, maximize productivity, and effectively prioritize your tasks. Say goodbye to wasted time and hello to a more efficient and fulfilling day. Get ready to take control of your time like never before and unlock the secrets to achieving your goals.

What's New In Workstatus? A Comprehensive Product Update

In a world where change is the only constant, staying at the forefront of innovation is not just a choice; it’s a necessity. And at Workstatus, we’ve taken this principle to heart. As we roll out our latest product updates, we’re excited to introduce you to a new dimension of productivity, efficiency, and user satisfaction.

Creative Ways to Write Creative Briefs [+ Templates and Examples]

Creative work is often thought to be instinctive instead of planned—not true. Seasoned marketers love creative briefs! And there are plenty of good reasons why – You get a clear plan of how to go about things. You can chalk out trackable goals and requirements. You can define the scope, campaign goals, deliverables, and deadlines proactively. You can ensure everyone on the team is on the same page, working without confusion or misunderstandings.