Basically, Micromanagement at work is a management style wherein the manager or a team leader closely observes and controls the working of his team members. Such a style is often characterized by excessive control, lack of trust, and focus on minute details. However, as per the opinion of some managers, micromanagement is a good practice for ensuring high-quality work. On the contrary, it can actually have a negative impact on employees and productivity.

Product notifications keep users engaged and informed about important updates related to web and mobile applications. However, building an effective notification system for your app that sends timely and personalized messages can be challenging. Courier's development platform for notifications simplifies this process by consolidating various communication APIs, data, and development tools in one place.

Freelancing is awesome. You can work from home in your pajamas and enjoy flexible work setting your own schedule. There are no office politics or tedious meetings to attend. But while freelancing has many benefits and perks, becoming your own boss has its own set of challenges. Freelancers often face distractions that can compromise productivity. Contrary to what we may think, freelancers lack support and need to handle their taxes and employment.

The modern customer wants self-service. That’s why, over the past few years, we’ve seen companies build out robust Knowledge Bases (or Help Centers) on Zendesk and other leading customer experience platforms. Zendesk Knowledge Base solutions are team publishing libraries covering recurring topics and questions on products and services. Another way that companies provide self-serve support options is by launching customer service chatbots.

Check out the highlights from our most recent update, Platform Release 637 with 265 new features and enhancements.

Stress is unavoidable and can negatively impact our day-to-day lives if we don’t have good stress management techniques. Stress can hurt your body and mind, even when you have problems at work, with family, or by yourself. You must find practical techniques for managing your stress levels to better balance your lives and reach your full potential. In this article, you will see ten powerful strategies for reducing stress and improving overall well-being.

Are you an IT firm looking to optimize operations and reduce expenditures? Economic downturns and recessions severely impact the growth plans of companies, leading to: With such challenges, leaders are forced to adopt new measures to safeguard their businesses, ensuring their survival and success amidst the challenging recessionary environment. However, there is a silver lining to this gloomy picture, and that is outsourcing IT services.

Leading a team is like conducting an orchestra; it requires a harmonious blend of skills, communication, and trust to create a symphony of success. As a team manager, your role is pivotal in driving productivity, fostering collaboration, and achieving shared goals. Let’s delve into the key principles of effective team management. From understanding the role of a team manager to building trust and establishing clear communication channels, we will explore the foundations of successful leadership.

Learn about the downsides and consequences of a hybrid work model.

Use these strategies to avoid unexpected outsourcing costs.