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Project Management for Non-Project Managers: Tips, Tricks, and Tools

If you're currently in any management position rather than project manager (PM), you might be tempted to think that you have nothing to do with it, that it's someone else's problem. However, PM skills are more necessary than you might think. But don't worry about having to read lots of books to acquire them; we're about to hand out a guide on project management for non-project managers! Solid management can help you meet your project goals and stay efficient and organized.

Best Project Management Software for E-commerce in 2023

To have an appealing and dynamic digital presence, you need focused planning. In order to figure out the Best Project Management Software for e-commerce for your business, one must do research to identify which products should be given, how they should be presented on their websites, how to process orders, and how to keep track of current stock.

Why product knowledge is essential in customer service

Excellent customer service depends on knowing what you’re selling like the back of your hand. Business Wire revealed that consumers rank “knowledge about the product or service” as one of the top qualities of customer service agents. Customers expect support agents to know everything there is to know about a company’s products and services. Simply reading out specs from a product information sheet won’t cut it.

How to track and improve your customer loyalty

Businesses need loyal customers. But gaining and maintaining customer loyalty is hard work. Zendesk’s CX Trends Report 2020 revealed that half of customers will leave after just one bad customer experience and 80 per cent will leave after multiple bad experiences. These scary numbers highlight just how important it is to stay on top of customer loyalty. But with so many metrics and so much data, it can be tricky to know where to start. If that sounds familiar, this article will help.

How to Deal With Project Manager Burnout Issues?

Almost 75% of employees have experienced burnout at some time in their lives. Project manager burnout is a paradox in many ways. Project work’s tempo, intensity, and complexity provide a perfect setting for burnout. Project managers are natural go-getters who excel under pressure. You cannot afford to overlook the symptoms of project management burnout. A state of physical, mental, or emotional exhaustion caused by continuous work stress is burnout. The symptoms may resemble those of depression.

A Guide to Setting Priority Levels for Tasks

Do you ever feel overwhelmed when faced with a seemingly endless list of tasks to complete? It can be hard to know how and where to start. That’s why setting priorities is an important part of staying organized, on task, and accomplished. By prioritizing tasks, it helps us ensure that we are completing the most important ones first and finding balance in our lives both at home and at work.

What Every Product Manager Can Learn from the Southwest Fiasco

First, let us say that we at Craft.io are fans of Southwest Airlines. The company has been a technology pioneer for decades, and many of its ingenious business practices have forced other airlines to improve as well. Just a few of Southwest’s innovations over the years include: We’re not writing this to point fingers at Southwest Airlines. The company has gotten plenty of that already.

Employee Management: How to Run It for Business Effectiveness

Most business owners want to see their business run as efficiently as possible. Best in employee management definitely could boost the business performance. This means managing employees in the right job positions, maximizing productivity, and filling vacant positions with great candidates. This blog post will discuss managing people to get the most out of your team. We’ll also provide tips for finding qualified candidates to fill any open positions in your company. Let’s get started!

6 Highly Effective Project Plan Examples To Guide Your Next Venture

Creating an effective project plan is essential for any business or endeavor. It lays out the various tasks needed to ensure your venture is a success, as well as provides a way to track progress and measure results. Having an effective project plan can help you stay organized and on task, while also giving you a way to share your plans with colleagues or stakeholders. Here are 6 examples of highly effective project plans that you can use to guide your next venture.

A Beginners Guide to PTO Planning

Paid time off (PTO) is an important part of any employee’s compensation and benefits package. But, for many employees—especially new hires—it can be confusing to figure out exactly how it works. Do you have to track hours? How do you use your PTO? What happens when you don’t use all of it? In this blog post, we’ll answer these questions and share a few tips on how to effectively plan your PTO.