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6 Tools & Services To Help Get Your Small Business off to a Great Start

Starting a small business from scratch is often akin to climbing a mountain with a heavy rock in your backup. You have an undeniably difficult path ahead of you, where a vast majority of people give up, and add to that an endless stream of obstacles, hellbent on derailing your efforts, and defeating you no matter how hard you try, and how much time you spend.

Employee Monitoring: A Cost-Effective Way to Survive an Unstable Economy

Click for Transcript BrowseReporter is a versatile computer user activity monitoring software that helps organizations enforce policies, meet compliance requirements, and understand how their users operate – no matter where they’re located.

17 Best Project Scheduling Software 2023

Project scheduling software is an essential tool for any project manager. Not only does it make it easier to stay on top of tasks, but it also helps keep projects running smoothly and efficiently. With the right project scheduling software, your team can be more productive and successful in completing their tasks. But with so many options on the market, how do you know which one is the best? In this article, we’ll explore 17 of the best project scheduling software available in 2023.

Hybrid Work Attendance Monitoring: Here's What You Need to Know

Before the pandemic, the term ‘Hybrid Work’ was in theory. As COVID-19 has changed the work culture totally upside down, companies going fully remote work policy have experienced the pros and cons of in-office and remote work. Therefore, over 90% of mid-size companies are moving to hybrid work culture.

The modern guide to call center automation

Call center automation helps simplify and streamline existing business processes. It’s also a great way to optimize your call center resources and reduce or eliminate unnecessary costs. However, with automation comes a lack of human interaction — which can leave customers unhappy. Then how do you automate processes and provide a great customer experience? In this article, we’ll cover what call center automation is, its types, key benefits, and major challenges.

9 actionable email campaign management strategies

We use emails for business all the time. Transactional emails to share pricing with a prospect, as a meeting follow-up, or as a notification that an item has shipped are common. Email campaigns differ from one-off emails and can make or break important company initiatives. And they don’t just happen: Hitting the right target at the optimum time with the perfect message is no easy feat. Email campaign management's many moving parts can be confusing to execute and oversee.

B2B Helpdesk: Key Functions & New Industry Standards

The B2B helpdesk is made up of a core team inside a company’s IT apparatus that assists with issues that arise for a specific type of technological incident or problem. This serves an obvious need of ensuring that such issues are resolved quickly, reliably, and repeatedly—to reassure businesses and their clients that they can continue operating while a dedicated team promptly addresses these specific issues.

How much does it typically cost to hire a virtual assistant?

Want to hire a virtual assistant but not sure if you have the budget? A major concern for most business owners looking to outsource their activities is: How much is a virtual assistant going to cost me? Whether you’re a small business owner looking to improve your workflow, or a larger company looking for administrative assistance, it’s important to calculate the cost of a VA.

Automate your invoicing and payment methods to improve cash flow | Scoro

Almost no other sphere of the professional services industry takes up as much manual time and wastes as many productive hours as checking, chasing, and reconciling payments. Bringing reliability into your cash flow and payments requires solid processes, modern automation options, and great visibility into your customers’ payment habits. The key is to make the whole process easier. It should be easy to issue correct invoices on time.