Teams | Collaboration | Customer Service | Project Management

What's New in Asana | November 2023

Welcome to the November edition of What's New in Asana. This month is all about Asana Intelligence. See how AI has joined the team. First, summarize the highlights from tasks with smart summaries. Create subtasks based on the key action items, too. Next, write clearer, more compelling responses that strike the right tone with smart editor. Let Asana Intelligence auto-generate and fill custom fields based on the data in your project with smart fields.

Set up an HR Help Desk in Under 10 Minutes by Adding it to Your ITSM Tool

Human Resources is responsible for a variety of functions within an organization, from hiring and onboarding to benefits and payroll. Therefore, it's the perfect area to start an ESM rollout. You can expand ITSM software to other company areas — contributing to their digital transformation and sharing some costs in the middle! And the best part is you can build an HR ticketing system in under 10 minutes with InvGate Service Desk!

Asana + Hubspot Integration: Streamline enterprise sales and marketing workflows

Discover how the Asana and @HubSpot-CRM integration empowers teams, from fast-paced startups to large enterprises, to streamline sales and marketing initiatives, enhance pipeline conversion rates, and close more deals. This integration allows for centralized project management, cross-functional collaboration, and improved process improvement methodologies, ensuring that strategic goals are met efficiently and effectively.

Demo: Project Management with Jira | Atlassian

Get to know the ins and outs of project management with Atlassian using Jira Work Management, Jira Software, Confluence, Atlas, and more. See how you can go from siloed tools and processes to seamless, cross-functional collaboration by making the switch to Atlassian. Jira Work Management makes it easy for business teams to collaborate, align, and deliver work, all in one place. Connect with Jira Work Management and Atlassian.

Zendesk Customer Success: How to be successful with Zendesk Messaging

This video walks you through the five steps to a successful implementation of Zendesk Messaging. Timestamps:👉 0:21 - Five critical steps👉 0:54 - Step 1: Learn👉 1:40 - Step 2: Plan👉 3:41 - Step 3: Configure and test👉 4:52 - Step 4: Operationalize👉 6:26 - Step 5: Transform Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Zendesk Customer Success: Why should you shift to Zendesk Messaging?

We know there's more to Messaging than basic configuration and enabling new features. In this video, we explore the value behind Zendesk Messaging, how to prepare for rollout, and how Messaging can help your team provide an end-user experience that your customers expect and deserve. Timestamps:👉 0:33 - Consumer desire👉 1:18 - Future of service👉 2:10 - What Zendesk Messaging does👉 3:18 - Benefits overview👉 3:41 - Benefit 1👉 4:32 - Benefit 2👉 5:19 - Benefit 3👉 6:02 - Benefit 4👉 6:27 - Plan for Zendesk Messaging.

Tymeshift Reporting Best Practices I Zendesk and Tymeshift's Diving Deep Webinars

In this session, Jordan Sleightholm will host this deep dive into how to get the most out of Tymeshift's reporting. You'll learn more about:🎯 How to set up reports🎯 The best reporting templates to think about🎯 Powerful metrics that everyone should keep in mind Timestamps:🔬Recap of Tymeshift features 📋Reporting 📈Insights & metrics best practices 👀Reporting Views 🖼️Dashboards 🧑‍💻Agent Attendance.