Teams | Collaboration | Customer Service | Project Management

Waweru Mathenge on Digital Boardroom Security | Convene x CSIA Webinar

Using the right technology is of utmost importance when shifting from physical to digital. What should be the main consideration of boards going digital? Waweru Mathenge, Chairman of the Institute of Corporate Secretaries in Kenya, shares why he thinks cybersecurity should be the priority. This quote is from Going Digital in the Boardroom: Considerations and Challenges, a webinar powered by Convene and the Corporate Secretaries International Association, held on January 27, 2021.

How to Keep Data Safe When Offboarding Employees - Data Theft Prevention Tips | CurrentWare

Follow these 6 tips to protect sensitive data against theft when offboarding employees. Are you concerned about the damage a terminated employee could cause with access to your sensitive corporate information, account passwords, and other proprietary data? In this video you will learn how to keep data safe when offboarding employees.

Quick Prototyping Workshop X Miro Startup Program

In this VMUG we partner with Maria Jose Segura and Gregory Pepper from UNLEASH Community, a leading social entrepreneurs network. To learn how to build a user’s journey diagram, map assumptions, identify the prototype's requirements, define what to prototype, and ways to do so effectively. Prototyping can save precious resources, reveal assumptions, and biases you have about your ideas, uncover new insights about your users and inspire your stakeholders.

Webinar - How to find, understand and measure your product-market fit webinar with Pendo and Zendesk

Achieving product-market fit is an important early milestone in a technology company’s long-term growth trajectory. In fact, many venture capitalists won’t invest in a company without evidence of product-market fit. And for good reason: How can you justify putting resources toward innovation or strategic initiatives if you can’t first prove that your product has enough of a potential market to sustain itself and, ideally, generate profit?

What You'll Find at the Crossroads of Digital Transformation and Compliance

What do risk and compliance functions risk by deferring digital transformation? How can risk and compliance functions jumpstart an organization's digital transformation? Why does intelligent information management underpin the compliance function AND digital transformation at the same time? These and more questions answered in this podcast featuring special guests Alexis Evangelou from Iron Mountain Cyprus and Vanessa Miller of VM Consulting.

Customer Service Teams Are Challenged | StartingPoint

Customer service is a regular challenge for service-based companies. Customers ask "What is the status of my request".."Did you receive my question?" .. "What is the status of my project?"... "Did you get the file I sent to you?"...All of these can lead to confusion. Service-based teams are also using a lot of different tools to support a customer and none of the tools talk together. These challenges lead to wasted time and money. How can service-based companies solve this problem?