Teams | Collaboration | Customer Service | Project Management

Slack lists make it possible for teams to manage projects and tasks right where they’re already working. From action items to deadlines and resources, lists put the most important parts of your conversations to work so teams can get more done, faster. All without ever swapping between apps.

Streamline creative production for smoother, more effective assets. Whether you’re launching a new ad campaign or shooting videos to update your webpage, you can go from idea to published on time and on budget with Asana.

New tools and processes can transform your workflow. Especially when they’re well communicated, properly tested and correctly implemented. Successful change management motivates your team to adopt new practices. And makes them productive and happier - now and into the future. In this episode, we’re joined by Claire Quansah, an ops expert in the agency space with nearly two decades of experience. Claire shares the steps to consider when implementing change within your agency. She gives advice on how to promote continuous improvement and set your team up for success.

38% of agencies struggle with frequently overservicing clients. Of the 500+ agencies surveyed for the 2023 State of Agency Operations Report, 44% also said that client demands have become tougher to meet. Are you finding clients more demanding? Is overservicing happening more frequently in your agency? If so, 2024 can be different on both fronts.