Do you want to avoid being stuck in the office from 9 to 5 daily? Flextime might be the thing you need! With flextime, you can adjust and customize your work hours to fit your schedule, giving you more freedom and a better work-life balance. But, with great flexibility comes great responsibility, and that’s where the challenges of flextime management come in. Don’t worry. We’ve got you covered.

Employees who feel supported, challenged, and empowered to grow in their personal and professional lives have a greater sense of engagement with their work. But how can employers ensure personal growth for their remote workforce? HR best practices such as providing feedback, offering development opportunities, and encouraging collaboration can help cultivate a culture of personal growth in the remote workplace.

Imagine having a robot helper who could do your chores, like making your bed or doing the dishes. This is like what business process automation is for companies. It’s a way for businesses to make their work easier and more efficient by using technology to do specific tasks. Think about how much time you could save if you didn’t have to keep doing the same thing repeatedly. That’s what business process automation can do for a company.

It’s been more than three years since we closed our office in Chicago, and since many companies are still trying to figure out what to do about their office space, we thought we’d share our story. Moving is never fun. It’s bad enough when it’s your stuff, but ten years of stuff makes it even worse. As folks outside of Basecamp learned of our impending office closure, I began to get some questions. The most common being “what did you do with the stuff?

The whirlwind of to-dos, deadlines, and don’t-forgets of project management can challenge even the most experienced project manager. That's why having the right project management tools in your arsenal is crucial for staying organized and on top of tasks. Project management trackers help you keep tabs on all the moving parts of a project, like assigning tasks, monitoring progress and deadlines, and tracking expenses.

Everyone who has ever created a creative project knows how daunting it can be to manage everything independently. From developing creative ideas to working out the kinks in your project timeline, a creative project manager can make all the difference. We’ll look at a creative project manager’s role and the skills and knowledge needed to fill the position.

The BPO industry is booming, but many outsourcers still need help growing their company. Scaling beyond 1,000 seats is something that relatively few BPOs achieve, but it’s entirely possible as long as owners are prepared to take risks and persevere with a growth-focused approach. This article will explore why BPOs find it so hard to scale.

Canned responses are a must-have tool for any help desk system. Canned responses are pre-written responses you can use to reply to questions and issues received from your customers. Canned responses can make your agent’s life easier and save your company time and money. When done effectively, canned responses can also boost your customer support. In today’s article we will go over canned responses, their benefits, as well as examples and best practices for using them.