Teams | Collaboration | Customer Service | Project Management

To lead performance reviews for remote employees with trust and data, you focus on outcomes, work patterns, and shared context instead of visibility or assumptions. This approach helps you run fair, consistent reviews that support growth, reduce bias, and protect work-life balance.

I spoke with 14 ops leaders about where their money actually goes. The answer is rarely a single disaster. It’s a thousand tiny, sensible-sounding decisions that nibble away at profit until your bank account no longer reflects your record sales month. Margins aren’t lost. They’re eroded. Here are the 10 most common operational traps we identified, and the fixes that actually work.

If I’ve learned one thing in my years of juggling projects, it’s that one without a clear plan will always find a way to go off course. Sometimes the cracks show up subtly via the odd missed deadline or overlooked detail. Other times, the chaos is far more obvious, with Slack pings flying in every direction, and weekend work no one signed up for. These issues rarely come down to the team. More often, they come down to how the project was planned (or how it wasn’t).

If I’m searching for “task tracker Excel,” it’s usually because I don’t want anything complicated. I just want a simple way to stay on top of my tasks without adding more stress to my day. And honestly, that makes complete sense. Excel was my go-to for task tracking for years and for good reason. It’s familiar, flexible, and easy to shape around the way I already work.

We're starting 2026 up and running with a fresh slate of product updates. This month's roundup includes a long-awaited Timeline view, clearer planning capabilities across the platform, and new visibility enhancements to Desk. Let's get to it!

Today, we’re excited to announce that Scoro has acquired Envoice, a category leader in AI-powered bill and expense management. Scoro has always tracked project costs. You can log expenses, link them to projects, and see the impact on budgets and margins. But getting that external cost data into the system in the first place? That’s where a lot of the hurdles lie for many professional services firms.

Time study for employees matters because every decision about efficiency, capacity, and performance depends on how well you understand where time actually goes. When you can clearly see how work flows across specific tasks, tools, and processes, you stop relying on assumptions and start improving with confidence. Modern time studies are no longer about isolated measurements.