Teams | Collaboration | Customer Service | Project Management

Workforce management is the process of effectively managing and optimizing a company’s workforce to meet business goals and objectives. It involves a range of activities, including staffing, scheduling, time and attendance tracking, performance management, and more. With the help of workforce management metrics and key performance indicators (KPIs), businesses can gain valuable insights into their workforce and make informed decisions to improve operational efficiency.

Drucker's words ring true, especially in the professional services industry. With tight margins and high client expectations, professional services firms have to be efficient and strategic to deliver projects successfully — on time, on budget, and with the best quality. One of these strategies is professional services automation (PSA) scheduling — designed to help agencies manage and optimize their resource utilization, project timelines, and overall profitability.

Examining HR’s top goals for 2024 explores the essential topic of employee engagement and empowerment, with a focus on fixing tense manager-employee relationship. The modern workplace is changing significantly, and managers are overburdened, which stresses out workers and affects trust. It is clear that managers need more than simply more training as the delicate dance between engagement and trust stands on a knife-edge.

As we turn the final pages of this year at Asana, we're celebrating the goals and milestones our customers achieved. To dig into these accomplishments—and explore what made them possible—the Work Innovation Lab dove deep into the nuts and bolts of how work really happened in 2023. What we've uncovered is more than just data; it's a reflection of how our customers—the very heartbeat of Asana—worked, collaborated, set goals, and achieved them together this year. View demo.

Ever wondered what the future holds? As a Scoro user, you can now be a lot more confident about it – with our new revenue forecasting options, you’ll know exactly where you’re headed based on your pipeline and ongoing projects. And since finance is the theme of the month, we’re launching our Sage Intacct integration as well!

To say it’s been a rollercoaster few years in people management would be an understatement. Although things aren’t back to ‘normal’, we have entered a kind of normalization phase. Workers and managers are collectively figuring out what the future will look like.

An astonishing 21.5% of billable hours go unrecorded due to inadequate tracking methods. That's a significant blow to any professional services organization’s bottom line. Thankfully, many businesses now harness the power of sophisticated time-tracking and invoicing tools to counter this issue. How do they work and why are they a game-changer for teams doing client work? We’ll break down the specifics below and give you our top five tool recommendations.

You could have the best talent pipeline in the world. However, without the right workforce planning tools on your team’s side, they won’t be working at their full potential. Imagine your team members are scrambling for real-time data on which project to prioritize (as opposed to getting all the information at their fingertips in one click).

Workforce development is a term used to describe the process of empowering individuals to acquire the skills and knowledge necessary to succeed in the workforce. It encompasses a range of programs, policies, and initiatives aimed at developing a skilled and competitive workforce. Workforce development is crucial for both individuals and society as a whole. It helps individuals to obtain gainful employment, advance in their careers, and contribute to the economy.

It’s crunch time for marketing teams, with 75% of CMOs facing pressure to do more with less. But in the quest to drive revenue, a great marketing plan isn’t always enough—it’s how you implement it that matters. In this article, learn how leaders can put their annual plans into action and ensure every campaign is set up to drive revenue growth, without wasting valuable time and money in the process.