Businesses are always looking for the best ways to accommodate their customers’ needs. And in this fast-paced world, they should be able to satisfy customer demands as soon as possible. Fortunately, there’s technology to help you with that. In a joint study by Avanade and Sitecore, 52% of businesses use technology to help deliver better customer support operations. As the world gets increasingly digital, service providers should deliver support through these channels.

Developing a website is sometimes a lengthy, complicated, and expensive process. But with a well-thought-out website project plan, it doesn’t need to be. If you’ve decided to launch a new website, or you’re redesigning your current one, trying to organize everything can be difficult. You may already be very busy, which can make finding time for a new project extra hard. A website project plan will help you manage your time and make sure you stay on track to hit your targets.

With the growing popularity of our business management software in Spanish-speaking countries, we’re delighted to announce that Scoro’s platform is now also available in Spanish. We value our Spanish-speaking customers who’ve been using Scoro in English to date, and this change will further enhance the user experience for both current and new Spanish-speaking customers.

Read this article in French, German, Portuguese, Spanish, or Japanese If your team has a work intake process, then you know how challenging it can be to manage requests in a timely, effective, and headache-free manner. In addition to making sure you get all of the information you need to complete the request, you also want to make sure every ask gets handled in the right order, and that no task gets lost in the shuffle. Luckily, there’s a better way.

We know from research that the average knowledge worker spends 60% of their day on “work about work” like searching for information, communicating project updates, and chasing down deliverables. It’s grinding, arduous work that’s been made even harder by the challenges of remote working, but it’s also a must-do for team leads who need to stay on top of project progress and status updates. Or is it?

If you’ve been collaborating with coworkers remotely, you’re likely familiar with project management systems centered around Kanban boards. After all, they’re one of the most efficient ways to organize your workflow. It’s the sheer efficiency that drove Chanty to develop its own native Kanban feature, but we can talk about that later.

By far, the most successful consulting companies are doing more than just operating at high efficiency. They’re actually well-oiled machines, working via a thoughtfully designed infrastructure that allows them to deliver on projects AND engagements in a way that other organizations simply cannot match. Therefore, if you truly want to be a successful consulting firm professional in a project-based business, there are a number of important things that you’ll definitely need to keep in mind.